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Demo Coordinator - Beauty

Company: Lumenis
Location: Salt Lake City
Posted on: June 12, 2021

Job Description:

PRIMARY FUNCTION

The Demo Coordinator is a challenging, dynamic, position based at our U.S. Service Operations facility in Salt Lake City, UT. Lumenis maintains a pool of demo systems and accessories to support Sales and Marketing events throughout the United States. The Demo Coordinator plays a primary role of managing the Scheduling, Availability, and the Logistics required to move demo Medical Laser Devices to required locations, on-time. This role requires excellent communication and critical thinking skills to coordinate with Lumenis Sales, Service, Customers, and third party logistics companies. The performance leading to successful demo events is highly visible and critical to Lumenis Sales Efforts.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Exercises sound judgment and independent decision making to execute the demo process Nationwide for Lumenis Americas' multimillion dollar demo inventory.
  • The Demo Coordinator has full ownership to plan, direct, and coordinate the storage and distribution of all demo units and accessories.
  • Responsible to collaborate with and provide guidance and communication to sales / field engineers / customer support, and third party logistics companies to ensure on time, cost-effective delivery, installation, and de-installation of equipment at customers' location
  • Generates routine and custom reports to measure Key Performance Indicators including Device Quality, Availability, On-time performance, Cost, and others as necessary to provide visibility and guidance to maximize program performance.
  • Coordinates, schedules and dispatches field service engineers as needed.
  • Exercises discretion to manage resources to ensure availability and on time delivery.
  • Collaborates with Trade Show Manager and Marketing Teams to facilitate Demo product availability and allocation for trade show events
  • Monitors and Plans Accessory and consumable demo product inventory and requirements.
  • Coordinates with Supply Chain partners to plan for availability of Service materials, accessories, and consumables in the US Regional Distribution Center, RDC..
  • Other assigned duties as needed

Education, Experience, & Skills Required:

  • Post HS Education, Associate or Bachelor Degree a plus
  • 3+ years of experience in a customer service, product fulfillment, logistics, or inventory management environment preferred; experience in Medical Device Event and Trade Show planning is a plus.
  • Working knowledge with SAP and Salesforce.com
  • Experience with MS Office tools to produce reports, perform spreadsheet analysis, create metrics, produce professional communications and presentations.
  • Project management skills

Behaviors and Abilities Required:

  • Ability to prioritize activity and perform in a fast-paced, dynamic environment.
  • Ability to work independently while exercising sound judgment, flexibility and responsiveness.
  • Creative and Proactive problem solver
  • Highly organized with a meticulous attention to detail
  • Ability to negotiate and influence others
  • Engaging, confident communication style

Salary is $22/hr - $25/hr based on experience.

The job description outlined above reflects general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required, but should not be construed as an all-inclusive listing of work requirements. Individuals may be asked to perform duties other than those mentioned above in order to cover absences or relief in the appropriate department to equalize peak work periods or otherwise balance the workload.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

Keywords: Lumenis, Salt Lake City , Demo Coordinator - Beauty, Other , Salt Lake City, Utah

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