Rescue Rooter in West Valley, UT is seeking a Full Time
Dispatcher to join our Service Center.
If you have the experience we seek, take this opportunity to
grow with the pros at ARS-Rescue Rooter:
The strong multi-tasker we select will answer customer calls
within a busy office setting and schedule technician appointments
for jobs. In addition to entering customer data into a computer,
this professional will provide feedback to customers regarding
service queries, and make outbound calls to customers to schedule
appointments for maintenance agreements.
GROW WITH THE PROS AND ENJOY REAL STABILITY
Only the best of the best work for the largest and
fastest-growing leader in residential services: ARS-Rescue Rooter.
Unique to our field, we provide plumbing, heating, and air
conditioning expertise through 70+ locations nationwide united by a
commitment to professional excellence. In addition to the training
needed for a real career, we provide year-round work, advancement
potential, and the chance to give back.
What You Need to Succeed:
* One or more years of experience as a dispatcher. * Ability to
thrive in a fast-paced environment. * A strong degree of
self-motivation to provide exceptional customer service to
customers by phone while directing technicians by radio and
tracking devices. * Excellent organizational skills and the ability
to coordinate multiple appointments. * Demonstrated listening,
written/verbal communication, and interpersonal skills. * Proven
ability to meet and exceed set goals. * Experience gathering
customer information and keying it into a computer. * High school
diploma or GED equivalent, or a combination of related experience
and/or advanced training/education. * Computer proficiency,
including working knowledge of Microsoft Office products, including
Excel and Word. * Knowledge of the local geographic territory. *
Willingness and ability to work evenings and weekends (Mon - Sun) *
We are open 7am - 7pm (can vary during busy seasons)
* Experience in the area of customer service and/or a related
How We Reward Your Professionalism
Pay: $17.00 to $22.00 per hour (depends on experience)
Full-time employees receive competitive pay; comprehensive paid
training; medical, dental, vision, and prescription plans; paid
time off and holidays; and 401(k) with company match; and
healthcare flexible spending account (HFSA). Part-time employees
receive competitive pay, comprehensive paid training, and 401(k)
with company match. In addition, all employees are invited to
participate in our commitment to community outreach, including our
extensive support as the Official Global Partner for the Night to
Shine prom initiative for special-needs students, sponsored by the
Tim Tebow Foundation.
Apply Your Skills to the Best in the Business.
Join our winning team and apply today!
https://careers-ars.icims.com/jobs/search or call Patty (408)
All candidates are required to undergo pre-employment drug
screen and employment background checks.
ARS is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status,
protected veteran status, or any other characteristic protected by