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Instructional Design Internship

Company: Total System Services, Inc.
Location: Salt Lake City
Posted on: June 12, 2021

Job Description:

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Instructional Design Internship

Medical practitioners across the country turn to AdvancedMD for fully integrated Electronic Health Record (EHR) and Practice Management (PM) solutions they can trust. We are one of the nation's largest providers of cloud medical practice optimization software and a leader in cloud EHR, PM, medical scheduling software, and billing applications for medical practices and medical billing services.

Position Expectations

AdvancedMD is seeking an assertive, highly motivated instructional design Intern with solid research skills and solid writing abilities to intern with our Learning Solutions department.

You will be assisting with updating client-facing instructional videos to include application enhancements and meet current style and branding standards.

This is a great opportunity to learn about the development life-cycle of client training videos and how they integrate into the Implementation process and assist with client self-service training. You will also learn about medical software and the medical industry. Chances are you have visited a provider that uses AdvancedMD software in their practice!

You will also gain experience in Agile software development and with the following software tools: TechSmith Camtasia, Video Review, and SnagIt; Adobe Audition and Photoshop; and Microsoft PowerPoint.

Our team is never happy with the status quo - we believe that everything can be made better and we need an intern that can help ensure our videos are client-ready.

This internship is for 12 weeks. Target start date is late June - early July 2021. Pay is $10 per hour up to 40 hours per week.

Essential Job Functions:

  • Ensure that video/training content meets application functionality and appearance
  • Review and modify videos following existing processes, incorporating standards and styles specific to AdvancedMD
  • Set up realistic user scenarios in our software applications to prepare for video work
  • Engage fully in projects with a positive attitude

Knowledge, Skills, and Abilities:

  • Strong communication, interpersonal, and collaboration skills
  • Solid research and interviewing skills
  • Solid reviewing, proofing, and editing skills
  • Detail oriented with a high level of accuracy
  • Solid problem solving, organizational, and multi-tasking skills
  • Solid technical aptitude, able to master software programs and technical processes
  • Ability to manage projects and deadlines with medium direction
  • Ability to work both independently and in a group with minimal direction

Education and Experience:

  • Minimum two years college education
  • In process or recently completed degree in Instructional Design, Communications, English, or other related field preferred
  • Writing, proofing, or editing experience in any genre preferred
  • Experience mentoring or training others preferred
  • Experience with authoring tools or other video editing software preferred
  • Resumes targeted to this position preferred

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Keywords: Total System Services, Inc., Salt Lake City , Instructional Design Internship, Other , Salt Lake City, Utah

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