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Customer Support Representative

Company: PrincePerelson & Associates
Location: Salt Lake City
Posted on: June 12, 2021

Job Description:

Job Description

Customer Support Specialist

Salt Lake City, Utah

$18 to $20/hourly

We are looking for a Customer Support Specialist to support our Sales Team. This person will specifically be working with new and active customers, creating new files.Work directly with our clients via phone, email, and face-to-face; manage a multi-line phone system; take new sales orders and track existing orders; work closely with Sales, Accounting and Marketing departments to prepare reports, resolve customer service concerns, and perform other duties as assigned.

*We are a dog friendly office*

Qualifications/Requirements:

  • STRONG communication skills, personable and professional
  • Good computer skills, MS Office Suite
  • Attention to detail, and organized
  • Excellent customer service skills
  • Able to multi-task, and assist in Sales or Accounting when needed
  • Account Management, reach out to customers periodically, maintain relationships and create a positive experience for customers
  • Collections, calling customers to remind about payments and assist in making promises to pay, plus follow up
  • Other ad-hoc duties and projects as needed

Perks & Benefits:

  • Health Care Contribution
  • Competitive Pay
  • Excellent PTO
  • Dog friendly office
  • Fun and hard working staff

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

Company Description

We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly.

Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah.
A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success.
Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight.
PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses.

At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.

Keywords: PrincePerelson & Associates, Salt Lake City , Customer Support Representative, Other , Salt Lake City, Utah

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