Customer Service Rep
Company: Patterson Companies
Location: Salt Lake City
Posted on: June 12, 2021
Patterson Dental is seeking a Customer Service Representative to
join our team! Our representatives are responsible for providing
and maintaining a professional standard of service to our customers
by responding to inquiries in a courteous and helpful manner. You
will assist the customers in determining their professional needs
when receiving or placing telephone calls.
Customer Service Representative Main Duties:
- On the job training responding to inquiries from customers and
- Learn to determine the professional needs of customers when
receiving or placing calls.
- Upgrades telephone orders.
- Introduces and promotes new products during calls.
- Researches and resolves customer problems relating to the
merchandise department under guidance of lead customer service
- Participates in and supports campaigns/promotions sponsored by
the Marketing Department, Region and/or Branch.
- Expedites credits on merchandise returned from accounts.
- Performs other Customer Service Representative duties as
- High school diploma or equivalent.
- Previous customer service experience is required, along with
excellent verbal/phone communication and organizational
- Dental product knowledge is helpful.
- Working knowledge of personal computers is necessary.
What's In It For You:
We provide competitive benefits, unique incentive programs and
rewards for our eligible employees:
- Full Medical, Dental, and Vision benefits and an integrated
- 401(k) Match Retirement Savings Plan.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO).
- Holiday Pay & Floating Holidays.
- Volunteer Time Off (VTO).
- Educational Assistance Program (Tuition Reimbursement).
- Full Paid Parental and Adoption Leave.
- LifeWorks (Employee Assistance Program).
- Patterson Perks Program.
Please click here for an overview of benefits offered!
An Equal Opportunity Employer
As a people-first company, Patterson promotes a culture that
embodies and celebrates diversity and inclusivity. We believe our
employees' unique experiences and differences are what strengthen
us and drive our success. We consider all qualified applicants
without regard to race, religion, color, sex, national origin, age,
sexual orientation, gender identity, disability or veteran status.
We are Patterson. We welcome you.
Keywords: Patterson Companies, Salt Lake City , Customer Service Rep, Other , Salt Lake City, Utah
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