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Accounts Receivable Specialist

Company: MasterControl
Location: Salt Lake City
Posted on: June 12, 2021

Job Description:

About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit

Job Summary

MasterControl provides software solutions that help regulated companies comply with rigid quality standards. Our customers include medical device, pharmaceutical, and food companies that must conform to FDA regulations, as well as general manufacturing companies that require a high level of quality compliance, such as those found within ISO standards.

The Accounts Receivable (AR) Specialist is responsible for all functions related to the AR process, including timely and accurate customer billing, maintenance of customer purchasing information, order fulfillment tasks and collections. The AR Specialist will work closely with Sales, Sales Support and Customer Support to ensure all AR transactions are processed, recorded, and accounted for properly and efficiently.

Essential Duties And Responsibilities:

Functions assigned include but are not limited to:

  • Customer Order Processing and Fulfillment
    • Process orders accurately and timely
    • Ensure proper product activation and controls on purchased components
    • Prepare ad hoc reporting on order history for senior management
    • Drive continuous improvement through innovative solutions to order processing
  • Accounts Receivable
    • Timely and accurate billing of new purchases (including multi currency transactions)
    • Timely and accurate billing of recurring items (including multi currency transactions)
    • Maintain customer purchasing information
    • Timely processing of write-offs for delinquent customers
    • Collections
      • Work with customers and internal teams to create creative solutions to resolve collection issues and invoicing problems including foreign subsidiaries
      • Generate and maintain collection reports for all billing cycles for senior management
      • Timely communication and escalation prolonged collections issues to management for resolution


  • Education/Professional Experience:
    • Accounting/Financial Degree preferred
    • Minimum 2-4 years of experience in Accounting
    • Collections experience preferred

  • Interpersonal Skills:
    • Ability to work in a team environment
    • Comfortable presenting information

  • Other Skills:
    • Excellent Analytical skills and strong attention to detail
    • Ability to manage multiple projects at the same time while working with various deadlines
    • Knowledge working with Excel spreadsheets
    • Familiarity and experience working with Accounting software (NetSuite a plus)
    • Passionate about solving business operations problems in innovative and creative ways
    • Ability to effectively prioritize and execute tasks in a high-pressure environment with attention to detail
    • Ability to meet multiple, challenging deadlines while communicating expectations clearly
    • International Accounting experiences and currency exchange preferred
    • Familiarity with government standards and regulations preferred

Why Work Here?


MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

  • Competitive compensation
  • 100% medical premium coverage (yes, you read that right!)
  • 401(k) plan with company match
  • Generous PTO packages that increase with tenure
  • Schedule flexibility
  • Fitness clubs (you get paid to have fun and be active!)
  • Company parties and employee recognition programs
  • Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
  • Onsite physician and massage therapist
  • Innovation center and gaming rooms at the office
  • Dental/vision plans
  • Employer paid life insurance policy
  • Much, much more!

Applicants must be currently authorized to work in the United States on a full-time basis.

Job Posted by ApplicantPro

Keywords: MasterControl, Salt Lake City , Accounts Receivable Specialist, Other , Salt Lake City, Utah

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