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Outdoor Ticket Checker Woodward Summer 2021

Company: POWDR
Location: Park City
Posted on: June 12, 2021

Job Description:

Job Title: Outdoor Ticket Checker Woodward Summer 2021 Job Status: Full-Time & Part-Time Seasonal Job Summary: The Outdoor Ticket Scanning team is an essential member of Woodward Park City's team and experience. This employment opportunity is offered as a full time or part time seasonal position. Woodward Park City is a 365-day operation with various time frames to seasonal activities. Based on time of year this position may be responsible for summer or winter operations. The successful applicant will safely execute all daily tasks on hand while effectively communicating with guests and other team members to create a one of a kind memorable experience. The successful applicant will be responsible for ensuring outstanding customer service and appropriate product access as well as:Be responsible for driving validation results including accurate scans, prevention of theft of services, and overall guest satisfaction.Must have the ability to work well with the public on a constant basis, sometimes under stressful conditions, and demonstrate confidence in resolving guest service situations including troubleshooting pass problems.Demonstrate excellent and informative assistance to guests including but not limited to, lift tickets, membership passes, group lesson products, rental gear, and any inquiries in-person or over the phone.Assist with line management and social distancing measures at gate locations and ticket windows.Effectively promote and deliver exceptional guest service to exceed expectations, enhance the Woodward experience, and create a memorable experience for every guest.Other duties include but are not limited to: maintaining awareness of promotions, sales, advertising, assist in opening/closing duties and resort readiness, a deep understanding of the resort, access options, the local community, and executing all COVID 19 protocols Personal Attributes:Embodies Powdr's Mission: Deliver memorable experiences. Enhance people's lives. Have fun doing it.Embodies Powdr's Vision: Inspire every human being with cool experiences in awesome places.Embodies Powdr's Values: Enduring, Responsible, Entrepreneurial, Soulful and Teamwork.Ability to develop strong relationships with diverse groups of people. Prefered Skills:Outgoing and friendly personalityPrevious Guest Service/Customer Service experiencePassion for the action sports industryStrong communication skillsStrong computer skillsProven ability to collaborate well across functions and departments, to work as part of a team to achieve goals.Ability to multi-task, remain calm in stressful situations, and work independently with minimal supervision Company Overview: Woodward empowers and inspires the next generation of action sports. We do this through the innovative environments we create, the intuitive programming we deliver, and the passionate community we cultivate. Woodward Park City is a world class all season sports facility that connects sport, progression and youth inspired programming in one of the greatest outdoor regions in the world. POWDR is an adventure lifestyle company with offices in Park City, UT and Louisville, CO. Founded in 1993, POWDR's mission is to deliver memorable experiences, enhance people's lives, and have fun doing it. Within POWDR's portfolio are nine mountain resorts, including Copper Mountain and Eldora Mountain Resort in Colorado; Killington Mountain and Pico Mountain in Vermont; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Lee Canyon in Nevada, and Snowbird in Utah. Also in POWDR's portfolio are the Woodward camps and progression centers, which include Woodward Copper at Copper Mountain, Woodward PA, Woodward Tahoe, Woodward West in Stallion Springs, CA, Woodward Riviera Maya, and Woodward Park City. POWDR fuels participation in the adventure lifestyle with a collection of festivals, competitions, and branded events. Outside Television, based in Westport, CT, is the national active, outside-lifestyle programming network subsidiary of POWDR, Sun Country Tours in Oregon is the company's river rafting outfitter, and Powderbird, based out of Snowbird Utah, is POWDR's heli-skiing operator. Nearest Metropolitan City: Park City, Salt Lake City, Heber City Website: Instagram: @woodwardparkcity Facebook: /WoodwardParkCity/ Twitter: om/woodwardpc Essential Duties and Responsibilities:Greet and engage with every guest.Provide the highest level of guest service to internal and external guests, with focus on providing 100% accurate communication.Scan and visually check every ticket for validityAssist in the resolution of guest access issues and recovery processWork with internal and external departments to ensure one seamless guest experience.Ensure consistent daily opening/closing procedures including COVID 19 cleaning protocolsManage lift/gate lines and ensure social distancing measures are met.Ensure accurate validation results and enforcement of any hotlist passes.Troubleshoots and ensures the proper functionality of scanning equipmentWork with internal and external departments to ensure one seamless guest experience.Ability to adapt to a rapidly changing environment and learn new skills as needed.Attention to detail, multi-tasking, follow-up, and accountability.Assist in the opening and closing of all base area operationsAssists in building and maintaining a safe and presentable work area.Set a positive example and be a role model.Attend clinics and extended training as scheduled.Support operations as needed. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: POWDR, Salt Lake City , Outdoor Ticket Checker Woodward Summer 2021, Other , Park City, Utah

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