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Customer Service Representative

Company: Everlight Solar
Location: Salt Lake City
Posted on: June 12, 2021

Job Description:

We are seeking a highly energetic and motivatedindividual to join the Everlight Solar team as aCustomer Service Representative! This entry level position is full-time, and will require some night(s) and weekend(s) work. The Customer Service Representativewill act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.If you are looking tojoin an up-and-coming industry with a top-notch company growing rapidly in the space, Everlight Solar is where you should be. We operate across seven states and are the leader in solar energy.Don't miss the opportunity to join the Everlight Solar team! Customer Service Representative Responsibilities Handle high amounts of incoming calls Identify and evaluate customers' needs to deliver satisfaction Build sustainable relationships of trust through open and interactive discussion Provide accurate, valid and comprehensive information by using the right methods/tools Manage complaints, provide proper solutions and options; follow up to secure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Customer Service Representative Requirements Some proven customer support experience or experience as a client service representative ispreferred Strong phone administration skills and active listening capabilitiesAbility to work independently and as a member of various teams and committeesStrong attention to detail Exceptional communication and presentation skills Ability to multi-task, prioritize, and control time effectivelyExperience with iOS and MacOSAbility to work some nights &weekends Everlight Solar is proudly an equal opportunity employer. We invite veterans, people with disabilities, ex-cons, people from all ethnic backgrounds, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required. Salary: $22,000 - $30,000/ year

Keywords: Everlight Solar, Salt Lake City , Customer Service Representative, Other , Salt Lake City, Utah

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