As Sr. Manager, Data Integrations & Ops you will be responsible
to drive KPI improvements, operational excellence, process
modeling, leadership reporting, issue ownership and management at
Finicity. In this role, you will champion the operational delivery,
working with multiple teams across the organization and offshore
locations. You will be responsible to track and manage portfolio
objectives, key programs and initiatives. The role may require you
to interact with client partners and data providers.
Position is located in Salt Lake City, UT - no remote work
We'll want you to
* Oversee progress in achieving operational/production goals and
business OKRs. * Take ownership across initiatives related to
development of new and improvement of existing integrations with
data providers. * Responsible for daily status reporting, KPI
tracking, stakeholder dashboards. * Build and sustain a culture of
collaboration and teamwork to maintain a flow of information
between TechOps and other Finicity Teams. * Work closely with the
VP, Technical Operations on team and platform strategy, integration
improvements and solutions. * Provide leadership on technical
issues and case resolutions. * Interface with key client partners
over phone/in-person (as needed) for escalations
You should have
* 10+ years of production experience designing and operating
highly reliable backend systems and/or integrations. * Bachelor's
degree in Computer Science, Information Technology or closely
related field of study is required. * Knowledge or expertise in one
or more of these technologies: * SQL, AWS (or other cloud
Python. * GSuite/Office or similar products, JIRA, Tableau,
Confluence, Project Mgmt tools.
* Strong analytical skills and comfortable analyzing large
datasets. * Ability to lead, coach and mentor team members -
engineers, developers, testers, managers. * Excellent interpersonal
skills (written and oral) and the ability to communicate
effectively with a variety of staff levels. * Ability to
prioritize, lead multiple initiatives. * Should be impact driven.
You will be building the tools and systems that can impact millions
You're ahead of the curve if you also have
* Experience with AWS Aurora and/or Aurora Serverless, Redshift,
IaaS. * Hands-on experience with Monitoring Technologies, creating
custom checks, and managing alert profiles and escalation policies.
* Scripting experience with the following languages: Ruby, Python,
Bash, Powershell. * Experience working tickets and managing
priorities within issue tracking systems (Salesforce, Jira, etc.).
* Experience with modern web technologies (SQL, AWS (or other cloud
Python). * Experience leading and managing developers or technology
engineers. * Experience in automating repetitive tasks
Finicity, a Mastercard company, helps individuals, families, and
organizations make smarter financial decisions through safe and
secure access to fast, high-quality data. Our trusted and proven
open banking platform empowers consumers to easily connect their
financial data to the apps they choose, transforming the way we
experience money for everything from budgeting and payments to
investing and lending.
Through market-leading data connections, Finicity partners with
influential financial institutions and disruptive fintech providers
alike to give consumers a leg up in a complicated financial world,
helping to improve financial literacy, expand financial inclusion,
and ultimately lead to better outcomes. Finicity is headquartered
in Salt Lake City, Utah.
Finicity provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws.