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Client Coordinator

Company: Gallagher
Location: Midvale
Posted on: July 21, 2021

Job Description:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
Gallagher Benefit Services, Inc., a subsidiary of Arthur J. Gallagher & Co., is one of leading employee benefits brokers and consultants in the U.S. It delivers a full range of employee benefits services and consulting, as well as human resource services.
Are you looking to join a growing industry leading giant in the Insurance sector? This opportunity might be just the right one for you!
Position Summary: The Client Coordinator assists Account Manager, Account Executives, Producers, Brokers in servicing designated group of clients or book of business as it relates to marketing, claims, administration, and sales.
What will you be doing?

  • Maintain and prioritize a task list on a regular basis as advised
  • Provide support to local GBS office by completing ad hoc administrative tasks as needed and directed
  • Support the Client Service Cycle to ensure a flawless renewal process and retain the business
  • Study and apply Gallagher's resources, available tools, established work products and knowledge to improve efficiency and effectiveness in client deliverables with oversight from experienced team members
  • Assist Client Service Manager with the preparation of RFPs, coordinate vendor responses, and support the development of client presentations
  • Ensure timely delivery of requests for clients, vendors and internal partners
How will you affect the business?
  • Contribute in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner
  • Support business activity, such as handling new business applications, compiling information for the business to submit high-quality and accurate Request for Proposal (RFP) responses, and processing certificates of insurance
  • Collaborate with team members to improve overall workflow processes and achieve goals by adhering to efficiency/productivity and process standards
  • Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives
  • Conduct periodic audits to ensure your compliance to standards and service level
  • Maintain accurate client and policy data and documents within your Gallagher systems
  • Use Gallagher's technology to improve your efficiency and quality
  • Optimally balance multiple competing priorities
  • High School Diploma/GED and 1 or more years of related experience
  • Appropriate license
Work Traits:
  • Understanding of the insurance brokerage business and customer service processes/tasks
  • Ability and desire to provide results
  • Develop rapport with your internal and external partners
  • Effective communication
  • Utilize your resilient and adaptable mindset in the face of shifting priorities.

U.S. Eligibility Requirements:
  • Interested candidates must submit an application and resume/CV online to be considered
  • Must be 18 years of age or older
  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure
Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Additional Information

Keywords: Gallagher, Salt Lake City , Client Coordinator, Other , Midvale, Utah

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