Company: Stitch Fix
Location: Salt Lake City
Posted on: September 16, 2021
ABOUT THE ROLE:
We are looking for bright and kind individuals who are motivated
by challenge and are operationally-savvy, energized by personal and
professional growth, guiding and inspiring people, and who are
passionate about delivering quality to our Clients. Our Process
Leads support a department within our warehouse toward achieving
daily goals and having fun while doing it. In this role, you will
empower your Associate team to be successful by training,guiding,
and leading them through their day-to-day work activities.
This position will assist Warehouse Managers and Supervisors
in organizing department daily operations, setting and achieving
department goals, and supporting department Associates.
Our Process Leads take a
leadership role in one of our four departments in our warehouse.
These groups work together to deliver the perfect Fix to delight
each and every one of our clients and our Process Leads are an
integral piece of ensuring that our departments are led and
- Inbound: This team welcomes new inventory from
our vendor partners. They receive, tag, categorize, and bin 100% of
our new inventory. The team is responsible for getting new clothes
into active inventory so our Stylists can help our Clients find
what they love.
- Outbound: As our largest group, the Outbound
team manages every aspect of the Client-bound shipping process
including hand picking and folding each clothing item, and shipping
out the Fix. As the last step in our fulfillment process, the team
ensures we are delighting our customers with every “Fix” through
the love and attention they give every detail in and out of the
- Returns: Our Clients keep only what they love
so this team completes the “check-out” experience for the items
kept and processes any returns so items can be styled for another
Fix. The team is responsible for ensuring all returned items are of
highest quality before being placed back into inventory for another
- Support: The team works hard behind the scenes
to enable a successful operation overall. The team does everything
from solve fulfillment issues, repair and restore inventory, and
keep the equipment running smoothly. They are also responsible for
inventory control, processing timely Client exchanges, and running
our onsite employee store.
YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU
to identify and solve people and operational challenges and
implement sustainable solutions in partnership with the leadership
- Facilitate a smooth production flow by
monitoring progress towards department goals and removing obstacles
- Elevate the performance of the team by
delivering high quality feedback to help your Associate team feel
inspired and equipped to achieve their daily goals.
- Foster a strong open door culture where you
build rapport and trust to create meaningful relationships with
peers and Associates.
- Champion innovation by encouraging your team to
find ways to do things more efficiently, ask client-centric
questions, and work through challenges and obstacles inhibiting the
success of the team.
- Continuously develop and implement creative
ways to engage your Associate team and celebrate their
accomplishments in partnership with your leadership team (Warehouse
Managers and Supervisors).
- Demonstrate your subject matter expertise in
all department standards as you champion training new and existing
responsible for maintaining a clean and safe work area by
organizing floor space (5-S) and supporting safety standards
WE'RE EXCITED ABOUT YOU BECAUSE:
are Bright, Kind, and Motivated by Challenge and embody our values
of Partnership, Integrity, Innovation, and
have demonstrated the ability to lead others in trainings and
implement plans created by your leadership team.
welcome and provide high-quality feedback because you see it as
crucial to being your best self.
can easily build trust and rapport with others in order to inspire
team members to be their best selves while creating an authentic
know and appreciate how your role will impact other individuals and
departments - downstream and upstream from you.
possess excellent written and verbal communication skills and are
comfortable speaking in front of groups.
have confidence in making decisions and recommendations in
ambiguous situations and environments of constant
are savvy with using a computer, navigating different systems
(email, Google Suite, Microsoft Suite) and you have the ability to
learn new platforms.
are energized by being in the action -- you’ll be on your feet 8-10
hours a day, walking, bending, lifting up to 25 pounds that keep
your body in constant motion.
have a high school diploma or equivalent.
are at least 18 years old.
WHY YOU'LL LOVE WORKING AT STITCH FIX:
are encouraged to be your authentic self here, and empowered to
encourage others to do the same!
- You’ll be an integral part of an organization
that is on the cutting edge of changing the way people find what
are redefining what it means to work in a warehouse -- and you’ll
contribute to this!
love solving problems, thinking creatively, trying new things, and
having fun while we work
are a group of kind and bright people, who are motivated by
challenge and who truly believe in our business model
offer competitive salaries and Total Rewards packages
have free beverages and snacks every day and have a Party Crew
- You’ll be proud to say that you work for Stitch
Fix and will know that the work you do brings joy to our clients
ABOUT STITCH FIX
At Stitch Fix, we’re about
personal styling for everybody and we believe in both a service and
a workplace where you can be your best, most authentic self. We’re
the first fashion retailer to combine technology and data science
with the human instinct of a Stylist to deliver a deeply
personalized shopping experience. This novel juxtaposition attracts
a highly diverse group of talented people who are both thinkers and
doers. All of this results in a simple, powerful offering to our
customers and a successful, growing business serving millions of
men, women, and kids. We believe we are only scratching the surface
on our opportunity, and we’re looking for incredible people like
you to help us carry on that trend.
We are an equal opportunity
employer seeking individuals who value and will support a friendly,
team-oriented and drug free workplace. Applicants may be
required to submit to a criminal background check and drug screen
prior to commencing employment.
Keywords: Stitch Fix, Salt Lake City , Area Supervisor, Other , Salt Lake City, Utah
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