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Customer Experience Specialist

Company: Thrive Life
Location: American Fork
Posted on: November 22, 2021

Job Description:

Clean. Simple. Food. Be a part of the freeze dried food revolution. Join the Thrive Life team today!JOB SUMMARYA Customer Experience Specialist actively engages with customers, consultants, and elite representatives through phones, emails, and social media. Theyre skilled in proactively finding solutions, conflict resolution, and turning negative incidents into positive experiences.JOB DUTIES

Effectively communicate, resolve, and follow up with consultants, and Elite through phones, emails, social media, etc.Properly handle, update, and process customer data and orders.Keep accurate and specific data regarding customer issues.Work on additional misc. duties as assignedKNOWLEDGE, SKILLS & ABILITIES
Competent with basic computer skills including typing and data entryOutstanding customer service skillsStrong level of professionalismStrong communication skills in English, both verbally and in writingBe punctual and adhere to corporate attendance policyNeed to be able to actively and proactively investigate resolve problems or concerns.Work and contribute in a team environmentHave a positive, get the job done attitudeQUALIFICATIONS
  • High school diploma/GED required1+ years of customer service experience preferredCULTURAL EXPECTATIONSWe are dedicated to providing superiorserviceand promoting healthy, convenient life style choices through the use of Ruvi & our high-quality freeze-dried foods. In addition, we strive to create long-term business partnerships with our consultants by supporting them and their customers with timely, accurate and professionalserviceat each and every interaction.Benefits and Perks
  • Great work life balance; schedule is 9:00 AM - 1:00 PM Monday through Friday.
  • Fair compensation
  • Product discounts
  • The opportunity to make an impact in your role
  • A collaborative culture of continuous improvement and new ideas.Powered by JazzHR

Keywords: Thrive Life, Salt Lake City , Customer Experience Specialist, Other , American Fork, Utah

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