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Security Officer - PM

Company: The Grand America Hotel
Location: Salt Lake City
Posted on: January 15, 2022

Job Description:

$500 Sign on BonusTITLE: Security Agent

REPORTS TO: Security Manager

DEPARTMENT: SecuritySHIFT: 3PM-11PM

GENERAL PURPOSE: To provide a safe atmosphere for all Hotel Guests and Employees, while ensuring that rules and regulations are being kept and met.

JOB DESCRIPTION
At the Grand America & Little America Hotels, ensuring the safety of our Colleagues, Guests and Visitors is an integral part of our operations. As a Security Agent, your attentiveness, efficiency, and commitment will ensure our hotel remains a safe, enjoyable workplace and travel destination.


ESSENTIAL DUTIES AND RESPONSIBILITIES

(Include the following, but are not limited to)

  • Provide excellent customer service when dealing with guests
  • Treat all co-workers with dignity and respect
  • Provide excellent telephone etiquette on all phone calls
  • Must be professional with guests and co-workers
  • Protect hotel property, guests, and staff
  • Respond to alarms and calls of distress
  • Perform first aid or CPR when needed
  • Act lawfully in direct defense of life or property
  • Guard against theft and maintain security
  • Observe signs of disorder and investigate disturbances
  • Patrol hotel interior, exterior, and perimeter
  • Stop suspicious people and ask for identification
  • Possess excellent oral and written communication skills
  • Possess detailed documentation skills
  • Report in detail any suspicious, criminal, or unusual incidents
  • Monitor and control access to hotel(s) entrances
  • Monitor fire alarm systems and CCTV monitors
  • Adhere to all company policies and procedures

    QUALIFICATIONS & EXPERIENCE

  • Possess a valid Utah Driver's License
  • Basic computer skills, effectively communicate orally and in writing
  • Basic interview and interrogation skills
  • Ability to work without direct supervision
  • Physical ability to perform all security assignments
  • Ability to work in all areas of hotel operations
  • Ability to remain calm and make sound judgments in threatening situations
  • Ability to recognize and deal with suspicious behavior
  • Ability to recognize and deal with threats to hotel guests and staff

    Hours: Full-time

    Wage: $16 - $17 Per hour (depending on experience)

    Benefits Package Offered: Yes
    IND123

Keywords: The Grand America Hotel, Salt Lake City , Security Officer - PM, Other , Salt Lake City, Utah

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