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PARKING ENFORCEMENT OFFICER

Company: Park City Municipal Corporation
Location: Park City
Posted on: January 16, 2022

Job Description:

JOB SUMMARY
Under the direction and supervision of the Parking Enforcement Operations Supervisor, conducts routine on-street enforcement tasks and other parking-related tasks within the City's historic district and residential permit zones. Performs routine maintenance on electronic parking meters, conducts signage inventories and condition assessments. Interacts in close contact with the general public responding to parking complaints, citation appeals, and general questions regarding parking.
EXAMPLES OF TYPICAL JOB DUTIES
Enforcement - Patrols established routes in the car or on foot, maintaining an enforcement schedule whenever possible. Uses sound judgment to identify violations of State or City parking codes and issues appropriate warnings or citations. Accurately enters vehicle and citation data into the city database.
Customer Service - Acts as an ambassador for the city at all times as this is one of the few city positions consistently in contact with the general public. Educates the public in a positive manner about parking regulations, directions, parking supply, general city, and event information. Respond to complaints or concerns in a timely manner, referring these to a supervisor if necessary. Maintains a professional demeanor and appearance through actions, grooming, and dress.
Stewardship - Assists with maintaining the cleanliness of parking garages and lots. Identifies and reports paint and signage deficiencies. Assists with the installation of sign poles, signs, curb marking, and lot striping/painting. Completes reports regarding accidents or incidents. Assists police and other departments with problems, concerns, or incidents as directed. Cleans snow from red curbs, meters, and sidewalks as needed.
Teamwork - Performs necessary tasks to learn or implement changes associated with the Parking Services team. Maintains a willingness to work day, evening, weekend, holiday, on-call, and special shift requests as assigned or directed. Interacts with co-workers in a positive, respectful, cooperative manner. Communicates with supervisor/co-workers both verbally and in writing regarding policies, incidents, safety concerns, and scheduling conflicts. Takes part in team-building exercises and activities. Has a role in actively evolving and bettering the Parking Team with new policies, ideas, and techniques.
Misc. Duties - Performs daily cleaning and inspection of parking meters notifying supervisor of malfunctioning or damaged equipment. Collects, transports, and counts monies from meters. Performs minor vehicle maintenance such as cleaning interior and exterior, fueling, maintaining appropriate levels of coolant, oil, air pressure, etc. Adheres to all City and departmental safety policies and procedures. Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
--- Some knowledge of State of Utah and Park City motor vehicle and parking codes.
--- Ability to interpret vehicle and parking codes and apply sound judgment regarding violations of these codes.
--- Ability to deliver excellent customer service under a variety of pressures.
--- Some knowledge of the streets, locations, restaurants, and hotels of the Park City area.
--- Ability to read English and interpret parking regulation signs, pavement, and curb markings.
--- Ability to perform in stressful situations while maintaining tact and courtesy.
--- Ability to diagnose and repair minor electronic meter malfunctions using simple hand tools and techniques.
--- Ability to get results from teamwork, i.e. putting self-interests aside for the benefit of the team.
--- Skilled in interpersonal communications, both verbally and in writing.
--- Ability to write accurate, objective summary reports.
--- Ability stand, stoop, bend and kneel for extensive periods.
--- Ability to work outside in all types of adverse weather conditions for extended periods.
--- Skilled in keyboard data entry.
--- Basic computer operations, including word processing and spreadsheet software.
--- Ability to accomplish assigned tasks with little or no supervision.
--- Ability to deal effectively with conflict in the workplace and make decisions consistent with core values and departmental goals.
--- Ability to complete special projects or training assignments with minimal supervision.
--- Ability to read, interpret and apply vehicle and parking code requirements.
--- Possess and maintain a clean department of motor vehicle driving record.
--- Ability to obtain City National Incident Management System Certifications
EDUCATION AND/OR EXPERIENCE
Required:
--- High School Diploma or equivalent.
--- 1 + years' experience working in a customer service field.
--- State issued driver's license
--- Working knowledge of State of Utah and Park City & motor vehicle and parking codes
Preferred:
--- Parking enforcement experience
--- Experience interpreting and applying vehicle and parking codes
--- Spanish speaking skills
PHYSICAL DEMANDS
--- While performing the duties of this job, the employee is frequently required to sit and stand for extended periods, walk, talk and hear and understand speech at normal levels.
--- While performing the duties of this job, the employee is required to work outside in all types of adverse weather conditions for extended periods.
--- The employee is occasionally required to use hands to finger, handle or operate objects, controls, or tools.
--- Must be able to reach with hands and arms, climb or balance, bend, stoop, kneel, crouch, or crawl; ability to ascend and descend steps. Ability to reach and turn body in all directions.
--- The employee must occasionally lift and move up to 50 pounds.
--- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to see for the purpose of reading, observing parking conditions, and operating a vehicle during day and nighttime conditions.
WORK ENVIRONMENT
--- The employee works near moving vehicles, machinery, & mechanical parts.
--- Work is performed generally in outdoor settings, in all weather conditions including extreme temperatures day and/or night for extended periods.
--- (Periodic/considerable) exposure to stressful situations including passenger questions, complaints, and general transit operations and city information inquiries.
--- The noise level includes motor vehicle noise, crowd noise and is usually normal to moderate.
--- Non-traditional working hours which include evenings and weekends.
--- Occasional on-call working hours including evenings and weekends.
--- Work includes day, swing, and night shifts.

The physical demands and work environments described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodations will be examined on a case-by-case basis.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required by personnel so classified.

*Essential functions of the job

PI157991988

Keywords: Park City Municipal Corporation, Salt Lake City , PARKING ENFORCEMENT OFFICER, Other , Park City, Utah

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