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Bank Card Dispute Specialist- Salt Lake City, Utah

Company: Zions Bancorporation
Location: Salt Lake City
Posted on: January 16, 2022

Job Description:

Did you know that Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven't forgotten who keeps us in business, meaning we're committed to the success of our customers, and our employees. Here, the possibilities are endless - come for a job, stay for a career.Zions Bancorporation is currently accepting applications for a Bank Card Dispute Specialist in Salt Lake City, Utah. The schedule will be Monday-Friday, 9:30 AM-6:00 PM. This position offers the opportunity to work in a hybrid setting. The ideal candidate will have the skills and experience to: + Conduct investigations into disputes of company issued credit and debit cards to determine applicable charge back rights.+ Be responsible for cardholder notifications and issuance of provisional credit.+ Interview clients, merchants, etc to get needed information to resolve disputes.+ Negotiate or assists in the negotiation of resolutions to disputes.+ Prepare reports, monitor progress and watch for any developing problems.+ Work with cardholders to ensure that losses are minimized.+ Other duties as assigned.Qualifications:+ Requires a High School degree or Equivalent and 1+ years of bankcard products, operational processes and card dispute rules and regulations or other directly related experience.+ A combination of education and experience may meet job requirements.+ Basic knowledge of credit and bankcard products and operations, collections, arbitration.+ Working knowledge of fraud or dispute processes and procedures.+ Good customer service, analytical, investigation and communication skills, both verbal and written.+ Ability to research and resolve problems and meet deadlines.+ Knowledge of Microsoft Applications i.e. Excel, Word and Outlook.Benefits:+ Medical and Dental Insurance + Life Insurance + 401k Plan + generous company matching!+ Paid vacation, sick leave and holidays, including up to 11 paid holidays/year+ Promotional opportunities offered from within.+ Tuition Reimbursement for qualifying employees.Req ID: 055747Equal Opportunity EmployerIt is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST.Click here to view applicable Federal, State and/or local employment law posters.

Keywords: Zions Bancorporation, Salt Lake City , Bank Card Dispute Specialist- Salt Lake City, Utah, Other , Salt Lake City, Utah

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