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Sr Field Specialist.

Company: Johnson & Johnson
Location: Salt Lake City
Posted on: January 16, 2022

Job Description:

Johnson and Johnson Vision is recruiting for a Sr. Field Specialist located in the Salt Lake City, UT or Phoenix, AZ area.

Candidate must have the ability to work in home office 25% & in field 75%.

Valid US Driver's License Required.

At Johnson & Johnson Vision, we have a bold ambition: to change the trajectory of eye health. That's why, through our operating companies, we've developed solutions for every stage of life-to help people see better, connect better and live better. We partner with eye care professionals to provide some of the world's leading products and technologies to address refractive error, cataracts, dry eye, and beyond. We are committed to using our reach and size for good, and strive to put quality eye care within reach of everyone, everywhere. Visit us at www.jjvision.com. Follow @JNJVision on Twitter and Johnson & Johnson Vision on LinkedIn.

Responsibilities

  • Provides technical support to physicians, nurses and other medical professionals on company products and services.
  • Installs, maintains, and repairs complex electro-mechanical medical lasers and other equipment
  • Provides support and problem resolution for sales, customers, and the field service team.
  • Ensures that installation, training, and other work necessary is completed on time.
  • Identifies problems and recommends resolutions on existing products.
  • Conducts new product evaluations.
  • Documents and reports on field activities as well as incorporates and promotes process improvements.
  • Participates in the generation of technical bulletins and basic operations and service procedures.
  • Works with field service representatives, sales representatives, clinical specialists and customers to improve field service.
  • Assists in the development and maintenance of equipment
  • Other additional duties or projects as assigned.

    Qualifications

    QUALIFICATIONS:

    Required
    • Associates Degree or Technical Certification
    • A minimum of at least 4 years technical/field support experience in highly regulated industry
    • Knowledge of servicing principles, practices and procedures
    • Standard test equipment experience to include digital multimeter, oscilloscopes, etc.
    • A valid US Driver's License
    • Ability to work autonomously without supervision
    • Must be team-oriented with great communication skills
    • Heavy lifting of equipment (50 lbs.), prolonged standing, lifting and bending will be required
    • Ability to work weekends and "off hours" as needed to support customer and business needs
    • Ability to travel on short notice & do occasional air travel
    • Ability to do overnight travel 25%
    • Ability to work in the Home Office 25%/Field 75%

      Preferred
      • Bachelor's Degree
      • Degree in electronics
      • Experience in the Medical Device Industry
      • Previous Laser or Ophthalmic Laser experience

        The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.

        This position is eligible for a company car through the Company's FLEET program.

        Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.

        https://www.careers.jnj.com/employee-benefits

        Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

        Primary Location

        United States-California-Santa Ana-1700 E Saint Andrew Place

        Other Locations

        North America-United States-Arizona-Phoenix, North America-United States-Utah-Salt Lake City

        Organization

        AMO Sales and Services, Inc. (6238)

        Job Function

        Sales

        Requisition ID

        2105997416W

Keywords: Johnson & Johnson, Salt Lake City , Sr Field Specialist., Other , Salt Lake City, Utah

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