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Customer Experience New Business Specialist

Company: SILAC Insurance Company
Location: Salt Lake City
Posted on: June 25, 2022

Job Description:

Want to work for one of the fastest growing insurance company in the nation? SILAC Insurance Company in Salt Lake City, Utah is actively seeking a diligent, full-time New Business Specialist to provide excellent care to our Annuity Customers, Agents, and IMOs through inbound and outbound communication channels. If you enjoy providing friendly assistance to our partners and clients, then we want you as our New Business Specialist!The New Business Specialist position has a starting salary of $19.50/hour. In addition, SILAC provides an immense variety of benefits and perks, including:

Paid Time OffBirthday PayPaid Volunteer TimePaid HolidaysParental LeaveTuition ReimbursementReferral Bonus Employer Contributions to 401k Semi-Annual Incentive Program Subsidized Transportation Employer HSA ContributionsCompany PartiesCompany SWAG Employee Recognition, and more!Additionally, we offer our employees the following benefits:
Traditional and High Deductible Health PlansHSA and FSA optionsDentalVisionPet Insurance401(k) and ROTH Life Insurance (up to $50K employer paid)Short-term and Long-term Disability (employer paid)Supplemental Life and Disability coverageIdentity ProtectionEmployee Assistance ProgramIf this sounds like the right opportunity for you, apply today!ABOUT SILAC INSURANCE COMPANYDuring the Great Depression, Doc Ross went on a mission to help people; and with a borrowed $20 bill, our great company was formed. Those humble beginnings - and Doc's initial mission of helping people - have remained at the forefront ever since. We now celebrate our 86th year of providing straightforward & competitive products for clients, delivering best-in-class service to our agents & business partners, and propelling the success of our employees. Our identity has evolved since entering the annuity space in 2018; and we will continue our commitment to be an adaptable, innovative, and trustworthy insurance company in the days ahead. SILAC has been awarded Top Workplaces in 2016, 2017, 2020, and 2021 honor by The Salt Lake Tribune. In 2019, we were given WINK's Trailblazer award for Multi-Year Guaranteed Annuity sales. Per Wink's Sales & Market Report, we increased our Multi-Year Guaranteed Annuity market share the greatest percentage of any company, from 2018 to 2019. In 2020, we were named the 3rd Fastest Growing Life Insurance Company by S&P Global Market Intelligence. Multiple annuity products of ours are also consistently among the top ten across the life insurance industry (independent agent arena). Our company has a national reputation for caring - but it's our SILAC family that truly sets us apart. Nothing is more rewarding to us than the positive words of our own employees. At SILAC, we have families, mentors, friendships, and above all, good, quality people who care about succeeding together as a company. Teamwork, creativity, collaboration, gratitude, and integrity are among the values that are championed here. Come join our SILAC family!A DAY IN THE LIFE OF A NEW BUSINESS SPECIALISTAs a New Business Specialist, you will process annuity applications and complete administrative duties such as reviewing corresponding application documents for completeness, ensuring statutory and regulatory compliance. This role requires patience, empathy, and attention to detail to handle all requests and concerns. SILAC provides ongoing training to enhance the knowledge and accuracy in processing applications of diverse complexity.Through both inbound and outbound communication, you will build strong, long-lasting relationships with Agents, IMOs, and distribution partners. Occasionally, there will be complaints or complex problems, which allows development in conflict resolution and team collaboration. SILAC is looking for a detail-oriented individual that possess the technical know-how to update our systems and utilize reports for fraud, privacy issues, complaints, and suggestions. NEW BUSINESS SPECIALIST QUALIFICATIONS
High school diploma or GEDExperience in customer service from educational, professional training, or work experienceExperience with PC applications, such as MS Word, MS Excel, and OutlookNEW BUSINESS SPECIALIST WORK SCHEDULEOur office hours are Monday through Friday from 6:30 am to 5:00 pm MT.Training Schedule is Monday through Friday from 8:30 am to 5:00 pm MTARE YOU READY TO JOIN OUR ANNUITY SPECIALIST TEAM?If you feel you'll be perfect as our New Business Specialist, apply now using our initial 3-minute application.SILAC is an Equal Opportunity Employer.

Job Posted by ApplicantPro

Keywords: SILAC Insurance Company, Salt Lake City , Customer Experience New Business Specialist, Other , Salt Lake City, Utah

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