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Customer Relations Specialist

Location: Salt Lake City
Posted on: September 25, 2022

Job Description:

Commercial Funding Inc (CFI) is a national wide accounts receivable finance company located in Salt Lake City, UT. We offer an entrepreneurial small company approach to doing business emphasizing customer service and relationships with the financial capabilities of a large institution.CFI has a Customer Relations Specialist position available in Salt Lake City, UT!Imagine...working for a company that knows that its people are the key to its success. A company in which achieving extraordinary results and having a challenging work experience are part of the same process. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives support our growth.We are looking for an individual who enjoys working in a team oriented, fast-paced environment, likes to be challenged, and values the opportunity to make a difference.We offer opportunities to grow and set goals for employees to progress in their career. We love to promote from within! We value work/life balance and the happiness of our employees. We have a generous PTO policy, paid holidays, health and life benefits and more.Responsibilities:Self-manage a daily queue of invoices to reach out and get payment status updatesFollow up on unpaid invoices, communicating through phone and email contactReview payment trends to assess which invoices to follow up onAnalyze delinquent accounts to identify potential issuesResolve customer issues that inhibit paymentsCommunicate professionally by phone and email with customersDocument communication with customers for follow up if neededDesired skills:Desire to collaborate on-site within a teamStrong communication and interpersonal skills requiredA positive and entrepreneurial attitudeAbility to problem solve and find solutions to customer issuesProficient in Microsoft Windows, Word, and ExcelDetail oriented with ability to multitaskStrong organizational skillsAccounts Receivable billing or AR clerk experience preferred but not requiredBilingual preferred but not requiredCFI offers accounts receivable financing through factoring and asset-based lending. CFI is a subsidiary of Commercial Credit, Inc., one of the largest privately held commercial finance companies in North America. Our commitment to relationships and customer service has produced excellent financial performance through all cycles since our founding in 2004. For more information, please visit us at Interested candidates should send a resume and cover letter to

Keywords: COMMERCIAL FUNDING INC., Salt Lake City , Customer Relations Specialist, Other , Salt Lake City, Utah

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