Remote EAP Counselor
Company: Workplace Options
Location: Salt Lake City
Posted on: November 26, 2022
About UsAt Workplace Options, we help people and our services
have never been more in demand. If you are a mental health provider
that wants to provide emotional support to clients from around the
world, we want to start a conversation with you!
What Makes WPO Unique
WPO is the world's largest privately owned and independent provider
of integrated employee wellbeing solutions. Our clients trust us to
provide their employees with a high level of emotional, physical
and practical support including crisis response, stress management,
EAP counseling, work-life services, dependent care referral,
training, and wellness coaching. Drawing from an international
network of credentialed providers and professionals, we deliver
24/7 support for over 117,000+ companies representing 65 million
employees in 200+ countries.
At Workplace Options, we don't just deliver wellbeing services to
our clients, we champion wellbeing for our own employees as well.
We consider professional development to be part of our overall
employee wellbeing strategy. Which is why we offer training
reimbursement, a stipend for clinical supervision, a mentorship
program, leadership development, and ongoing clinical training.
Other examples of our commitment to employee wellbeing include:
- On-site 24/7 gym access
- On-site trainers
- Subsidized healthy food options in our caf--
- Wellness rewards
- Lactation facilities and support for employees/spouses who are
- Access to EAP benefits and all WPO services offered including
life coaching, wellness coaching, and work-life support.
- Back-up child care resources during holidays and inclement
weather (and unexpected global pandemics)
- Remote working up to two days per week (available after 1 year
- Monthly clinical supervision
- Clinical trainings within the team on topics that we encounter
from the populations we support.
- Access to professional monthly clinical development webinars &
professional development workshops to assist with CEUs.
Want to learn more about what its really like to be a counselor at
In addition, clinicians can apply to our unique and competitive
exchange program which gives employees an opportunity to work out
of our global service centers (UK, India, France, Portugal, or
Raleigh). The exchange program provides the opportunity to live as
a local, while working alongside your colleagues in another office
and immersing yourself into the location's culture.
WPO's traditional benefits include:
- Competitive salary
- Full Benefits Package + Paid Time Off
- 401k match
Current OpportunityWe are seeking an EAP Counselor to join the
clinical team in our Raleigh office. The clinical team plays a
major role in the face (the heart) of our company. Team members
engage with participants over the phone, video, chat & email all
while demonstrating what we call: The Power of a Good Conversation
- creating a connection with the client to ensure they feel heard,
supported, and cared for. Our EAP counselors engage in Single
Session Therapy with participants and provide warmth and empathy
while having an engaging conversation to help determine the best
course of action for those reaching out to us.
It's difficult to describe an average day for our counselors, as
each caller presents with a unique set of challenges, and it would
be from your clinical conversation that would help each person
navigate a way forward. The majority of the day is spent, providing
in-the-moment support, assessing for suitability of short-term
counselling, engaging in crisis management, and always working
collaboratively with the caller on what will be the best treatment
plan going forward. As part of WPO's commitment to a holistic
approach to care, you will regularly connect clients to external
resources or within WPO. You will definitely never be bored working
in WPO's fast-paced environment.
- Providing Single Session Therapy
- Assessing clients for suitability for short-term
- Collaboratively developing clear and concise treatment plans
- Providing clear clinical documentation in our case management
- Adhering to the ethical and legal standards which govern
service delivery, as well as policies and procedures, which apply
to the organization and country, as appropriate.
- Assessing and managing high risk calls and working closely with
individuals at risk.
To be successful in this role, you need to possess a genuine
curiosity in people from all ages, cultures, and backgrounds with
the clinical skills to engage and listen while providing clinical
interventions such as CBT, solution-focused and Motivational
Interviewing techniques. Given the range of populations we support,
you need to be comfortable working with individuals presenting with
high-risk behavior, complex mental health issues and situation of
crisis. We provide support 24/7 and thus, our team works in the
morning, afternoon, evening and overnight, however, shifts are
Requirements:Professional qualification required as follows:
- Social worker, Counselor or Psychologist with accompanying
Master's degree or diploma
- Licensure or clinical certification preferred
- Minimum 2 years direct client-contact providing counseling or
mental health services (post-qualification)
- Experience providing assessments and/or using clinical
- Training in crisis support, CBT, solution-focused therapy, or
mindfulness-based techniques are an asset
The responsibilities of a clinical counselor can be heavy. The good
thing is you are never alone. The community of global counselors
and clinical management at WPO is very supportive of one another.
If you hold the ability to engage with people from all corners of
the world in a warm and empathic approach while guiding them
through difficult times, this is the role for you!
Keywords: Workplace Options, Salt Lake City , Remote EAP Counselor, Other , Salt Lake City, Utah
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