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Customer Service Associate

Company: Claire's
Location: Salt Lake City
Posted on: November 26, 2022

Job Description:

Claire's - A Career that's always in style

Customer Service Opportunity

About the Role

As a Customer Service at Claire s, you will be responsible for:
* Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
* Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets
* In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
* Delivering sales through friendly and efficient customer service
* Ensuring our customers have a fun and enjoyable shopping experience
* Demonstrating Claire s products
* Assisting customers with their queries using your product knowledge
* Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
* Ear piercing (you will receive full training)
* Ensuring the store looks presentable and inviting to our customers

About Claire's
* A leading high street fashion retailer with +3000 stores globally
* We specialize in fashionable jewelry, accessories and cosmetics products
* Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
* We are a fun place to work! We encourage all store members to wear our product
* We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

About You
* Some high school required
* Minimum 1 year retail experience
* Excellent verbal/written communication and organizational skills
* Basic computer skills
* Understands the importance of Customer Service
* Sound understanding of mathematics and strong reading comprehension skills
* Ability to stand during scheduled shifts
* Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
* Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
* Ability to operate POS system

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

* 401(k) matching
* Dental insurance
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Day shift
* Monday to Friday
* Night shift
Supplemental pay types:
* Bonus pay

* High school or equivalent (Preferred)

* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Claire's, Salt Lake City , Customer Service Associate, Other , Salt Lake City, Utah

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