Room Service Server/Host
Company: Radisson Salt Lake City
Location: Magna
Posted on: January 25, 2023
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Job Description:
At the heart of Radisson Hotel Group Americas is our brand
promise, Every Moment Matters. More than just our motto, it's how
we do business and who we are at our core. We firmly believe that
our people are at the center of our success, so we strive to
provide a meaningful employment experience with a focus on
developing our team's talents.
Radisson Hotel Group Americas is proud to be one of the world's
leading hotel groups, with nine distinctive hotel brands featuring
more than 600 hotels throughout the US, Canada, and Latin America.
Our portfolio includes Radisson Collection, Radisson Blu, Radisson,
Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park
Plaza, Park Inn by Radisson, and Country Inn & Suites by
Radisson.
TheRadisson Hotel Salt Lake City Downtown, located at a walking
distance to downtown attractions and events, is looking for an
energetic individual to ourFood & Beverageteam as aRestaurant Host
& Room Service.
Our exciting and fast paced Hotel offers a break from the
repetition, with no two days that are ever the same. We are proud
to offer package that includes competitive pay, generous vacation
package, 7 paid holidays, and excellent benefit package for
fulltime employees.
We are also offering a $500 signing bonus after the completion of
our probationary period.
Creates 100% guest satisfaction by providing the Radisson
experience through performance that demonstrates the standards of
genuine hospitality and exceeding guest expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsibilities:
Host:
-Greets guests in the restaurant.
-provides food and beverage service as needed
-Provides guest with overview of menu choices
-prepares order for presentation
-makes and pours coffee
-completes side work as needed
Oversees the operation of Room Service
-Coordinates the set-up of Room Service in accordance with Radisson
Hotel Group standards
-Ensures guest orders are filled promptly
-Maintains clean, orderly, and stocked work area
-Monitors hallways to ensure used dishware is returned promptly
-Orders supplies and/or approves requisitions for Room Service
orders
-Spot checks orders on preparation, garnishments seasoning, portion
size, temperature, etc.
-Completes control reports
-Communicates with other departments regarding supplies, special
events, staffing, and other areas as they pertain to Room
Service
-Gives personal attention, takes personal responsibility and uses
teamwork when providing guest service
-Listens, apologizes with empathy, finds a solution and follows
through when resolving guest problems
-Provides Yes I Can! genuine hospitality and teamwork on an ongoing
basis
-Assumes the responsibility to notice when the guest is not
satisfied and uses their best judgment as to when it is appropriate
to use the 100% Guest Satisfaction
-Performs other duties required to provide the service brand
behavior and genuine hospitality.
REQUIREMENTS:
-Minimum one - two years food and beverage experience
-Excellent oral and written communication skills
-Able to collaborate effectively with other hotel employees and
managers to ensure teamwork
-Able to resolve conflicts guests, supervisor and employee
-Knowledge of local, state and federal liquor laws and
regulations
-Guest-friendly personality
-Ability to multitask and work well under pressure
-Basic computer skills in Microsoft Office Suit
-Long hours are sometimes required, ability to work flexible
schedule
-Ability to sit, stand, or walk for long periods of time
-Ability to lift 50 pounds occasionally and push or pull room
service carts up to 75 pounds
-Good manual dexterity for the use of common office equipment
We are an equal opportunity and affirmative action employer and
make employment decisions without regard to age, race, religion,
national origin, gender, sexual orientation, gender identity,
disability, veteran status, genetic information or other protected
class. Background checks are also required before employment
begins.
Visa Requirements: We participate in E-Verify and all candidates
must be in possession of identification providing authorization to
work in the United States as defined in the Immigration Reform and
Control Act of 1968 (IRCA). This position does not offer
sponsorship of Work Visas.
Keywords: Radisson Salt Lake City, Salt Lake City , Room Service Server/Host, Other , Magna, Utah
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