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Group Coordinator - 12 Free Room Nights!

Company: Hyatt Regency Salt Lake City
Location: Salt Lake City
Posted on: January 27, 2023

Job Description:

Are you ready to join a NEW, GORGEOUS, and COOL hotel in the heart of downtown Salt Lake City? If so, we are seeking the BEST; individuals who are energetic, passionate to serve/help others, and enjoy interacting with people from all over the globe! Our ideal team player is one who will proudly represent our brand and elevate our experiences with us, as we graciously welcome our guests beginning this Fall.

Apply today, as the first step towards joining a Global Corporation that still feels like family!

We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer! Please join us for Open Interviews / "Walk-in Wednesday"

Interviews will be held onsite at Hyatt Regency Salt Lake City in the Human Resources Office on the following dates:

-Wednesday, October 19, 2022 from 12 PM to 5PM
-Wednesday, October 26, 2022 from 12 PM to 5PM
Submit your application TODAY and we look forward to meeting YOU at Walk-in Wednesday!

Location: Hyatt Regency Salt Lake City Human Resources Office - 170 S W Temple, Salt Lake City, UT 84101

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Reservation Agent is responsible for the following and will report to the Director of Revenue Management. This position is Full time at 40 hours per week.

- Ensure all reservations are accurate
- Work closely with Sales, Event Sales and Event Planning Managers to ensure group reservations meet client's expectations and ensure guest satisfaction
- Ensure all group reservations and blocks are entered and maintained accurately.
- Directly communicate with clients for guest room specifications, changes and cutoff date reminders
- Monitor group pickup; requesting new group rates from the revenue team in the event of after cut-off date requests, room type upgrades, or room requests exceeding contracted allotments
- Prepare and submit group rooms recap reports, including the tracking/posting of group comps, and rebate/commission calculations
- Ensure all pertinent group information is turned over to the Front Office Leadership upon arrival of the group as the Front Desk will be handling most changes after arrival
- Process individual VIP and priority reservations as requested via internal requests
- Monitor late cancellations, deposits and accuracy of system settings
- Complete Package, Promotion and Upgrade Pricing review for Comp Set bi-monthly
- Participate in generating revenue with upsells, promotions, and packages
- Produce daily reporting for the revenue team and directly manage group forecast updates in the revenue management system
- Other items to support reservations, revenue, front office, sales and events as they appear
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Keywords: Hyatt Regency Salt Lake City, Salt Lake City , Group Coordinator - 12 Free Room Nights!, Other , Salt Lake City, Utah

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