Database Administrator

Company: University of Utah
Location: Salt Lake City
Posted on: March 18, 2023

Job Description:

Announcement Details Open Date01/27/2023Requisition NumberPRN33679BJob TitleDatabase AdministratorWorking TitleTechnology Specialist and Database AdministratorJob GradeFFLSA CodeComputer EmployeePatient Sensitive Job Code?NoStandard Hours per Week40Full Time or Part Time?Full TimeShiftDayWork Schedule SummaryRegular business hours, Monday through Friday; 8am-5pm. Occasional nights and weekends may be required. VP AreaAcademic AffairsDepartment01541 - Office for Global EngagementLocationCampusCitySalt Lake City, UTType of RecruitmentExternal PostingPay Rate Range$65,000 - $75,000Close DateOpen Until FilledYesJob SummaryThe OGE Technology Specialist and Database Administrator will be responsible for the technology, database and operational support for the Office for Global Engagement ( OGE), including, but not limited to Learning Abroad (LA) and International Student and Scholar Services ( ISSS) offices. This position leads the technology-based projects to continually streamline and modernize the OGE experience for clients and staff, including UAtlas and related systems, in order to enhance student, scholar, and staff experience as well as encourage retention and alumni engagement. This position liaises with a wide array of university units such as OGE, LA, ISSS, University Information Technology ( UIT), and the English Language Institute ( ELI) to handle student/scholar/faculty processes. As liaison, this position is responsible to increase shared understanding with these units, clarify responsibilities, reduce redundancy or processes, troubleshoot data issues, and increase mutual responsibility among clients. Additionally, this position works with the university wide community to increase communication and collaboration across campus. With support from other IT staff, this position will ensure optimal data integrity and utilization of data to support OGE operations and OGE's strategic vision. ResponsibilitiesThis position oversees the use of data automation and data analysis techniques in order to address regulatory requirements of SEVIS. This position is responsible for identification and implementation of technical solutions to address issues discovered through data analysis and will be in charge of providing upper tier technical support for escalated issues. This position will work with OGE and UIT to monitor and enhance information security and storage, as well as oversee major system features such as checklists, templates, e-forms, standardized and custom reports, batching, and more to support OGE office needs. Manages Terra Dotta. Coordinates application cycles, application process elements, creation of new programs and processes, and other software components. This position works with leadership to ensure that Terra Dotta needs and functionality are considered in decisions, timelines, and prioritization and ensures that the look and feel of software complies with Learning Abroad and OGE branding. This position works to integrates various technology functions and platforms into office operations in consultation with the leadership and consults with users and staff to identify current operating procedures and to clarify program objectives.Serves as a member of the OGE leadership team and assists in the development, implementation, and assessment of the OGE mission; fulfills interim roles as needed by DirectorOversees Sunapsis and/or Terra Dotta Database, including ensuring regulatory compliance and data integrity, project implementation and management, in-office training, and system testing.Ensure (build, maintain, troubleshoot, etc.) the Sunapsis and/or Terra Dotta software system to be optimized for services to students, support advisors, and interface with other campus databases.Meets frequently with OGE area leaders (Director, Associate Directors, and Coordinators) to assess and identify areas needing improvement or troubleshooting to increase efficiency and functionality of the system for each departmentManages, designs, and creates secure batching of data from Sunapsis and/or Terra Dotta to SEVIS system, as well as ensures accurate data feeds from the PeopleSoft systemProvides business functional expertise for using Sunapsis and/or Terra Dotta to process student, scholar and department requests for OGE servicesDevelop training methods and materials for OGE staff as well as training for staff/faculty partnering university departmentsAddresses and resolves student, department, and staff technical issuesProvide technical support and back up for the OGE websiteProvide technical support for global programs that include database and software tool utilization.Provide support for the Global U inventory, including integrity of data inputs, software upgrades, and creation of additional features as designed requested by the Executive DirectorDo research and provide assessments on software tools as required.Oversees creation and maintenance of Sunapsis and/or Terra Dotta e-forms, alerts, and checklists to efficiently gather needed information essential to providing IOGE servicesWorks with University partners to develop Sunapsis and/or Terra Dotta web-based services and database technology to enhance I-20 & DS-2019 form processing, communication, procedures, system upgrades, testing, and overall efficiency in OGE advising and processingProvide daily technical and production support, monitor updates and upgrades, identify critical issues, liaising as needed with vendors and OGE staff to ensure complianceWill supervise any additional technical staff that may be neededOversees all tasks related to the efficient and accurate transfer of data from the office of Admission between SEVIS and PeopleSoftOnboard new employees and provide training on the relevant systems and databasesServe on campus committees related to Sunapsis, Terra Dotta or other OGE data issues and serves as point person additional departments (International Admissions and ELI) implementing or integrating Sunapsis and/or Terra Dotta, including managing the overall configurations for the University's use of Sunapsis and/or Terra DottaMonitors best practices in the field to advise on software usage and improvements, coordinates, develops, and executes Terra Dotta training program for all users, creates handouts, quick references, and guides for users, and demonstrates ability to self-train and learn new software as neededThis job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. Minimum QualificationsRequires a bachelor's degree in a related area or equivalency and 2-4 years of experience in the field or in a related area. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. PreferencesBachelor's degree in a related field plus three (3) to five (5) years experience directly related to database administration/application development, or equivalency.Demonstrated proactive, critical thinking and problem solving skills in complex situationsStrong interpersonal, oral, and written communication skillsAbility to manage multiple collaborative projects and system in a fast-paced environmentSensitivity to and ability to operate in a multicultural setting, with experience working with people of diverse cultural backgroundsOne year of management or supervisory experienceDemonstrated ability to work both independently and in a teamDemonstrated ability to handle fast-paced environment with changing priorities and tasksMasters degree in a relevant fieldPrevious experience in an advising, counseling or teaching environmentExperience working in Higher Education3 + years' experience as a DSO and knowledge of USCIS regulations pertaining to F and J visa holdersFamiliarity with Sunapsis, Terra Dotta, SEVIS, and PeoplesoftKnowledge of SQL, Java, and ColdfusionAn understanding of student development, student needs, as well as office process and technological needsExperience living, working, or traveling outside the United StatesTypeBenefited StaffSpecial Instructions SummaryAdditional InformationThe University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:Director/ Title IX CoordinatorOffice of Equal Opportunity and Affirmative Action (OEO/AA)383 University Street, Level 1 OEO SuiteSalt Lake City, UT 84112801-581-8365oeo@utah.eduOnline reports may be submitted at oeo.utah.eduFor more information: https://www.utah.edu/nondiscrimination/To inquire about this posting, email: employment@utah.edu or call 801-581-2300.The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.Posting Specific Questions Required fields are indicated with an asterisk (*). * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education) YesNo Applicant Documents Required DocumentsResumeCover LetterOptional DocumentsAppropriate discharge document (such as a DD-214 Member Copy 4) Veteran Only Call 801.581.2169Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submissionrecblid 6rj2lcfhu6km38xog2bwpf80xmuww9

Keywords: University of Utah, Salt Lake City , Database Administrator, Other , Salt Lake City, Utah