Patient Intake Coordinator

Company: Serenity Healthcare
Location: Salt Lake City
Posted on: May 27, 2023

Job Description:

Patient Intake CoordinatorSerenity is seeking a Patient Intake Coordinator for our Salt Lake City-Holladay, UT office. In this role, you get the opportunity to connect with patients and be part of Serenity's mission, helping patients take back their life! The primary responsibility as a Patient Intake Coordinator is to connect with our patients and provide them with compassion and understanding while educating them on the lifesaving benefits of medication, TMS, and Ketamine. This is a unique opportunity for professional development and growth opportunity within the healthcare industry.Shortened Work Week - full-time position consisting of 3 13-hour shifts.Our hours of operation are from 6 am-8 pm M-F, 7 am-7 pm Saturdays.Perks of working at SerenityCompetitive Pay ($18 per hour)Paid Time Off10 Major Holidays OffGrowth OpportunityEmployee Referral Program401kMedical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)Never work a SundayRewarding and fulfilling careerWhat You'll DoProvide the highest level of patient care through compassion and understanding.Gather, review, and verify all pertinent information in relation to the patient and their visit.Communicate directly with participating healthcare providers regarding patient's care.Demonstrate compassionate support, attention, and assistance to patients.Educate our patients on the treatment options Serenity provides.Assist providers with any other relevant duties as needed.Minimum QualificationsHigh School Diploma or GED.Excellent verbal and written communication.Previous experience working with computer-based information systems.Proven ability to multitask in a fast-paced environment and maintain resilience in difficult situations.1+ year of experience in a full-time customer service role.Who We AreSerenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion to improving our patient's lives to providing work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both!Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people. This position is contingent on successfully completing a criminal background check upon hire.

Keywords: Serenity Healthcare, Salt Lake City , Patient Intake Coordinator, Other , Salt Lake City, Utah