SaltLakeCityRecruiter
the smart solution for Salt Lake City jobs

Call Center Position Available

Company: Alorica
Location: Salt Lake City
Posted on: February 15, 2018

Job Description:

Call Center Position Available GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: () KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessaryWHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives betterone interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programsWorking at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plusKnowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitudeWORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systemsPhysical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Ready to apply? Start the process right away by chatting with us now () About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law. and typically possible has who a all BACH_a33d1a offer

Keywords: Alorica, Salt Lake City, Call Center Position Available, Other, Salt Lake City, Utah

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Policy Title Typists
Description: We are a national specialty staffing company providing highly qualified employees to niche industries. Our focus is quality and our industry-savvy Account Managers recruit the most competent and skilled (more...)
Company: Mommy Jobs Online
Location: North Salt Lake
Posted on: 02/21/2018

Warehouse Team Member
Description: Team Member - Adecco Group has immediate openings for Warehouse Team Member for a Part-Time Temp to Permanent contract opportunity for a customer located in Salt Lake City, UT 84104 br br (more...)
Company:
Location: Salt Lake City
Posted on: 02/21/2018

Packaging Clerks
Description: This Position Features: br Convenient location br Stable work environment
Company:
Location: Salt Lake City
Posted on: 02/21/2018


Event Specialist Part Time Sales
Description: Event Specialist Part Time Sales Are you outgoing, friendly and enjoy meeting new people Our part time Event Specialist jobs are fun and exciting and could be a great fit for you Join our winning team (more...)
Company: Advantage Solutions
Location: West Jordan
Posted on: 02/21/2018

Call Center Position Available
Description: GET TO KNOW ALORICA At Employer, we only do one thing --- make lives better, one interaction at a time. We---re a global leader in customer service and experience, serving the world---s biggest brands (more...)
Company: Alorica
Location: Sandy
Posted on: 02/21/2018

Assembly Line machine operator
Description: I have an immediate opening for production machine operating specialist/ assembly. A large pharmaceutical company in the SLC area is looking to bring on several people for there
Company:
Location: Salt Lake City
Posted on: 02/21/2018

Call Center Representative
Description: GET TO KNOW ALORICA At Alorica, we only do one thing --- make lives better, one interaction at a time. We---re a global leader in customer service and experience, serving the world---s biggest brands (more...)
Company: Alorica
Location: Bingham Canyon
Posted on: 02/21/2018

Business and Real Estate Investment Development
Description: Creating Real Estate Investors. Earn While You Learn Program Earn 1k- 10k a month As You Learn From The Best Investors/Instructors around the nation. Our
Company: Dr-Investments
Location: Salt Lake City
Posted on: 02/21/2018

Sitter Wanted - Salt Lake City, Utah Babyminder Opportunity, Seeking Babysitter
Description: Description: br Hey my name is mariah. I am hiring a mother's helper available in Salt Lake City, Utah.
Company: Sitter
Location: Salt Lake City
Posted on: 02/21/2018

Real Estate Investing Program
Description: EARN AS YOU LEARN PROGRAM New Investors make 1k- 10k monthly by Helping us spread our missions. We're looking for INEXPERIENCED or experienced people interested in LEARNING first and applying after. (more...)
Company: Investment
Location: Salt Lake City
Posted on: 02/21/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds