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Network Operations Specialist

Company: Salesforce
Location: Salt Lake City
Posted on: March 13, 2018

Job Description:

Job Category
Products and Technology

Job Details
Title: Network Operations Specialist Location: Salt Lake City, UT Salesforce Commerce Cloud is the global leader of Cloud ecommerce solutions that enable the world's most recognized brands to easily design and deploy robust ecommerce sites across traditional web, mobile, tablet and in-store applications. Customers use our highly scalable and integrated Cloud platform to more quickly launch and manage multiple ecommerce stores, initiate marketing campaigns and drive commerce traffic on a global scale. We are focused on the continuous development of a cutting edge Cloud platform loaded with features and functionality that allow our clients to provide a commerce experience unparalleled in the industry. Learn more about our Product in these videos - Introducing Salesforce Commerce Cloud ; Overview Demo We are seeking a Network Operations Specialist to monitor our customer's applications platform with a cohesive team. This is a fast paced role that requires equal parts confidence in troubleshooting and instincts of when to escalate potential issues to our Dev/Ops team. The successful candidate will be responsible for administering a data center computing platform based on utility computing and computing-on-demand technologies focusing on the following areas: Redhat Linux operating system, tiered storage, automation, virtualization, provisioning tools, clustering, and disaster recovery. This is an exciting opportunity to work with cloud technologies with a leader in the Retail industry. Responsibilities:

  • The Network Operations Specialist will be responsible for the oversight and management of our client facing applications, servers, and network.
  • You will be a member of an existing team dedicated to solving difficult challenges and providing high level support
  • You will monitor conditions, make recommendations, and coordinate changes in the running of the production environment.
  • You will work as support taking escalations from the Platform Technician team members and making escalations to development engineers when appropriate.
  • Excellent technical and people skills are an absolute necessity. Qualifications:
    • Demonstrated experience in troubleshooting applications and networks.
    • 2+ years experience working with Linux/UNIX (SuSE/Red Hat, Apache, Tomcat, LDAP, etc.).
    • Experience working with infrastructure automation in a production environment.
    • Experience working with a formalized change management process.
    • Must have exposure to virtualization solutions.
    • Hands on experience with large autonomous Linux installations a plus.
    • Must be able to create and maintain documentation and metrics for monitoring response playbooks.
    • Ability to perform deep troubleshooting and root cause analysis to offer solutions.
    • Work experience with benchmarking of database performance and baseline performance metrics.
    • Exposure to Oracle database systems.
    • Understanding of network environments (ACLs, VLANs, VIPs, etc.) and tools (netstat, ethereal, mrtg).
    • Ability to write detailed installation and execution processes for Change Board approval. Environment: Fast paced, dynamic, customer focused environment.
      • Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. *LI-Y

        Posting Statement and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or

        Keywords: Salesforce, Salt Lake City, Network Operations Specialist, Other, Salt Lake City, Utah

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