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Banking Operations Coordinator

Company: Sofi
Location: Salt Lake City
Posted on: February 15, 2019

Job Description:

The Banking Operations Coordinator is responsible to support all daily banking activities at SoFi; monitoring automated file processing, assisting with daily settlements, consistently meet processing deadlines, and resolve operational issues to ensure stellar customer service to SoFi's member base. At SoFi, you'll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members' financial lives, and to help every member get their money right. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. Next we expanded our products and services across loans, wealth management, and insurance. SoFi Money?a modern take on a checking or savings account--is our newest innovation and disruption to the financial services industry. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you. Duties and Responsibilities: * Monitor incoming ACH files and confirm posting * Create outgoing ACH files; returns and origination. * Perform a variety of operational functions including: ACH exception processing, Reg E disputes, ATM/POS transaction processing, item processing adjustments, and wire transfer processing. * Work with processing partners; conveying information to sponsor bank and card processing partner to ensure a productive relationship. * Working knowledge of products and services such as Online Banking, Mobile Deposit Capture, Bill Payment. * Complete research requests for internal staff and customers while meeting service and communication standards. * Assist front-office staff with questions so they can, in turn, assist our members. * Assist with settlements, as needed. * Other duties as assigned. Qualified candidates are those who love variety in a fast- paced environment and work with an exceptional attention to detail and a high level of accuracy while meeting deadlines. Strong analytic and problem-solving skills are beneficial. The hours of the position will be 8:00am ? 5:00pm, Monday through Friday. These hours will change as volume increases. Minimum Qualifications and Skills: * High school diploma ? required, Associates Degree ? preferred * Minimum of 3+ years of relevant banking operations experience * Ability to analyze data with a strong attention to detail and accuracy * Strong problem-solving skills * Strong written and communication skills * Series 99 license preferred, but not required. (May need to obtain in the future.) * Present Banking Operations in a professional manner at all times. Benefits * Competitive salary packages and bonuses. * Comprehensive medical, dental, vision and life insurance as well as disability benefits. * 100% of medical, vision, and dental premiums paid by SoFI for employees and their dependents. * Generous vacation and holidays * 401(k) and education on retirement planning. * Tuition reimbursement on approved programs, up to $5,250 a year. * Monthly contribution to help you pay off your student loans. * Employer paid lunch program and subsidized gym membership. #LI-KH1SDL2017

Keywords: Sofi, Salt Lake City , Banking Operations Coordinator, Other , Salt Lake City, Utah

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