SaltLakeCityRecruiter Since 2001
the smart solution for Salt Lake City jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Layton
Posted on: August 17, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! EssentialFunctions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge ofour management systemsvaried product line and installation processes Educate customers on the use ofour management system homesystemsand products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strictattendance/punctualitypolicy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visitmommyjobsonline.comand click on Join Now and select theCustomer ServiceWAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLCAROL3250 on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Salt Lake City , Customer Solutions Tech Support, Other , Layton, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Diesel Flextechnician Job
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br Benefits:-- br br br BE IN COMMAND br br Empower yourself (more...)
Company: Cummins
Location: Tooele
Posted on: 08/24/2019

Diesel Flextech Jobs
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br Benefits:-- br br br BE IN COMMAND br br Empower yourself (more...)
Company: Cummins
Location: Peoa
Posted on: 08/24/2019

Diesel Flextechnician Job
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br Benefits:-- br br br BE IN COMMAND br br Empower yourself (more...)
Company: Cummins
Location: Eden
Posted on: 08/24/2019


Diesel Flextech Needed
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br Benefits:-- br br br BE IN COMMAND br br Empower yourself (more...)
Company: Cummins
Location: Woods Cross
Posted on: 08/24/2019

Diesel Flextechnician Job
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br Benefits:-- br br br BE IN COMMAND br br Empower yourself (more...)
Company: Cummins
Location: Mapleton
Posted on: 08/24/2019

Diesel Flextech Needed
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br Benefits:-- br br br BE IN COMMAND br br Empower yourself (more...)
Company: Cummins
Location: Willard
Posted on: 08/24/2019

Uber Eats Delivery - West Jordan, Utah
Description: Earn Extra Money Delivering for Uber Eats br Delivery-Partner available in West Jordan and Surrounding Areas br Earn on Your Own Schedule br Use your Car, Bike or Scooter br Sign up to start (more...)
Company: Uber Eats
Location: West Jordan
Posted on: 08/24/2019

Diesel Flextechnician Job
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br Benefits:-- br br br BE IN COMMAND br br Empower yourself (more...)
Company: Cummins
Location: Coalville
Posted on: 08/24/2019

Diesel Flextechnician Job
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br Benefits:-- br br br BE IN COMMAND br br Empower yourself (more...)
Company: Cummins
Location: Grantsville
Posted on: 08/24/2019

Diesel Flextechnician Job
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br Benefits:-- br br br BE IN COMMAND br br Empower yourself (more...)
Company: Cummins
Location: Clearfield
Posted on: 08/24/2019

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds