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Bank Deposit Operations Analyst

Company: Nelnet Bank
Location: Salt Lake City
Posted on: October 19, 2020

Job Description:

The Bank Deposit Operations Analyst is responsible for day-to-day deposit processing and servicing operations for Nelnet Bank. This role is a key first line of defense and customer facing role. Nelnet Bank is an online de novo industrial loan charter bank, focused on education financing and regulated by the FDIC and Utah Department of Financial Institutions. As a de novo bank, this position will also require additional responsibilities in support of the Bank's Anti Money Laundering and Community Reinvestment Act programs, as well as various Administrative tasks and special Projects during the initial bank launch period.

  • Work closely with Deposit Operations Director to ensure program compliance with applicable laws and regulations.
  • Assist with creation and testing of new products and services
  • Manage day-to-day processing and management reporting
  • Process daily exception items
  • Assist with creation and maintenance of deposit policies and procedures
  • Assist with creation of training material and training of customer support staff
  • Handle escalated customer issues and concerns
  • Quality check customer service communications and processes
  • Assist with preparation for audits
  • Review, decision, and document results of possible matches to the OFAC and 314a lists
  • Review reports related to unusual activity and escalate possible suspicious activity to BSA/AML Officer.
  • Perform enhanced due diligence reviews for customers with elevated risk.
  • Assist with Community Reinvestment Act tasks as assigned.
  • Other initiatives, special projects, and duties as assigned.

Keywords: Nelnet Bank, Salt Lake City , Bank Deposit Operations Analyst, Professions , Salt Lake City, Utah

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