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Remote Desktop Support Technician

Company: VirtualVocations
Location: Salt Lake City
Posted on: May 6, 2021

Job Description:

A global aerospace and defense technology company has a current position open for a Remote Desktop Support Technician. Must be able to: Evaluate and prioritize incoming ticket requests for assistance, update tickets with accurate and timely status Install, modify, and troubleshoot computer system to include Windows OS, Enterprise and Divisional software Create/update documentation of Standard Operation Procedures for the IT Department and in support of end users Required Skills: Bachelor's Degree in Information Technology or related field with 4 years experience / AA Degree with 8 years experience / Graduate Degree with 2 years experience Advanced Windows 10 knowledge and experience to include administration and troubleshooting Experience installing and configuring PCs and printers Proficient with MS Office 2016-O365 Strong aptitude in OS repairs, hardware, upgrades and troubleshooting

Keywords: VirtualVocations, Salt Lake City , Remote Desktop Support Technician, Professions , Salt Lake City, Utah

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