SaltLakeCityRecruiter Since 2001
the smart solution for Salt Lake City jobs


Company: Robert Half
Location: Salt Lake City
Posted on: January 15, 2022

Job Description:

Description 1. Receive incoming calls, texts and emails from field mechanics and branch operations management.

2. Utilize Servigistics (dispatching / ticket management system) to assign work to the proper mechanic; provide necessary follow up to ensure timely ticket acceptance and closure.

3. Utilize GPS to locate nearest mechanic for elevator entrapments.

4. Monitor Gantt view of mechanics' ticket volume to make decisions on proper dispatch options.

5. Communicates directly with customers to provide status updates as requested.

6. Perform all assignment confirmations and follow up responsibilities.

7. Provide Subject Matter Expert support on Servigistics application use and issues.

8. Assist with system or process testing as needed.

9. Provide back-up support as needed to Call Handlers answering customer calls and emails routed to the Dispatch Center.

10. Meet or exceed Key Performance Indicator (KPI) targets for this role. Requirements Dispatching

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Keywords: Robert Half, Salt Lake City , Dispatcher, Professions , Salt Lake City, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds