Dispatcher
Company: Gold Cross Ambulance
Location: Salt Lake City
Posted on: August 6, 2022
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Job Description:
Job Description Salary: $22.00 Excellent working environment,
equipment, and tools to do your job well. Great co-workers and
managers/supervisors to support you Minimum Qualifications: -- High
school diploma (or equivalent). -- Must obtain employer paid
Emergency Medical Dispatch certification within 6 months of hire.
-- Strong computer, verbal, and written communication skills. --
Must be able to read, write, spell, and speak clearly utilizing the
English language. -- Possess the ability to work in a high stress
environment, which requires comprehension, rapid and accurate
communications, receiving information/instructions to and from
field personnel and persons calling for assistance. -- Knowledge of
the Salt Lake Valley, to include streets, highways, canyons, access
roads and hospital locations desired. -- Must be able to work any
shift as scheduling changes become necessary. Primary Functions:
Responsible for monitoring, updating, and controlling the location
and deployment of ambulances. Receive incoming calls promptly and
accurately to ascertain levels of response, allocating resources to
match demand. Enter and update data into the computer aided
dispatch system (CAD), answer incoming and make outgoing calls.
Monitor and operate company wide radio system and related channels.
Principal Duties and Responsibilities: 1. Maintain and provide
deployment according to the coverage plans provided by the Director
of Communications. 2. Enter accurate information into computer
aided dispatch system. 3. Assign calls to appropriate ambulances
(emergency, non-emergency, scheduled and calls). 4. Answer incoming
telephone lines, including ring down lines, direct dial lines, in
house lines. 5. Perform outgoing telephone calls to facilities,
management, employees, etc. 6. Knowledge of the telephone system
for the purpose of answering calls in priority and a professional
manner. 7. Ability to maintain self control in performance of
duties including events of high call demand, such as a disaster,
major incident, etc. 8. Make internal recommendations to improve
overall performance in the dispatch center. 9. Maintain current
Emergency Medical Dispatch and CPR certifications adherent to the
International Academy of Emergency Dispatch certification
requirements. 10. Attend ongoing education and training in-service
instruction provided by the company. This job is generally
sedentary and requires many hours working in office setting
utilizing phones, radios, and computers for many hours at a
time.
Keywords: Gold Cross Ambulance, Salt Lake City , Dispatcher, Professions , Salt Lake City, Utah
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