General Manager- Kings Crown HOA- AMAZING benefits
Company: Natural Retreats
Location: Park City
Posted on: September 24, 2022
Natural Retreats is hiring a General Manager to join our Park
City, UT team at Kings Crown HOA! This full-time, permanent
position. The General Manager will manage the day to day operation
of Kings Crown HOA by Natural Retreats with the organization and
management of Kings Crown, superior guest and owner communication
and service, property management and housekeeping duties of homes,
recruitment and training of new employees, administrative duties,
etc. COMPENSATION: $65,000-$70,000 annual salary BENEFITS & PTO:
Natural Retreats contributes to both employee and dependent
premiums!15 vacation days
7 sick days
5 NR Days with a $1,500 allowance to book a NR vacation home!
Maternity AND Paternity Leave
Medical (Traditional PPO-style plans and High Deductible Plan w/
Flexible Spending Accounts (medical and dependent care)
401K retirement plan options with 3.5% company match
Short and Long Term Disability Insurance (100% company paid)
Basic Life Insurance Policy of $50,000 (100% company paid)
Supplemental Life Insurance (Employee, Spouse, Child)
$200 Annual Wellness Benefit
Cell phone JOB DUTIES: Oversee the entire Kings Crown Property
Become familiar with the Management contract between the Kings
Crown HOAs and Natural Retreats, using it as a guideline to follow
in our day to day operations as well as the role and duties of the
HOA Property manager.
Become familiar with Kings Crown and its 4 HOAs, and all of its
documents, Rules, budgets, financials and accounting.
Provide open, honest, and timely communication to all departments
on site, HOA boards, owners, vendors
Responsible for the timely closing of each months financials, for
each of the 4 HOAs, and the reporting there of to the HOA
Set an example of professionalism through work ethic, appearance,
timekeeping, preparedness, and all other attributes which build the
trust and confidence of the GM's direct reports.
Interview, recruit, and train staff as needed and ensure they are
being deployed in a productive manner
Ensure the team understands service expectations and are
consistently delivering world class service
Oversee owner statement processing, reviewing each one for
accuracy; reviewing Property Management fees & commission amounts;
working with Finance on any outstanding balances.
Primary point of contact to reach out to owners for approvals on
stays, negotiated rates, reduced minimum etc. requests from Sales
Team. . EXPERIENCE AND SKILLS REQUIRED: Bachelor's degree and
minimum 3-5 years of relevant work experience, specifically 2+
years of hospitality or property management
Minimum 3 years of management
Excellent organizational and project management skills
Highly autonomous and self-motivated
Must be computer savvy and able to learn new software programs
including mobile applications.
Proficiency in Microsoft Office, specifically Microsoft Excel
Excellent verbal and written communications skills in addition to
exceptional interpersonal skills and ability to make and cultivate
strong personal connections and relationships with homeowners.
Valid driver's license
Ability to manage time effectively and meet deadlines in the
Ability to be flexible and work in a fast-paced environment with
hours of work varying, especially during peak season.
Knowledge of home systems including but not limited to HVAC, A/V,
plumbing, and electrical DESIRED: Experience with start-up
environments a plus
Experience managing a business and leading a team through
high-growth periods. POSITION TYPE/EXPECTED HOURS OF WORK This is a
full-time position. Due to the nature of the job, the Team Member
should be flexible with his/her hours. Due to possible guest
issues, the Team Member should be able to respond by getting to the
property within 15-20 minutes if a guest calls and has an issue
while in residence. Weekend and holidays will generally be busy
with guest arrivals and departures and are considered working days.
We encourage all of our Team Members to take two (2) days off per
week where possible, knowing that guests can arrive at
unpredictable times. The Team Member should always be available in
case of an emergency, which includes evenings and on-call hours.
Generally, this will mean be available during the workday of 8 AM -
6 PM although on occasion this will vary according to occupancy of
the homes with the expectancy to answer after-hours calls.
Generally, this may mean working some inconsistent hours. Exact
daily schedules may vary from season to season and differ from
in-season to off-season. Vacation is generally taken outside of
peak season. Please note this job description is not designed to
cover or contain a comprehensive listing of activities, duties, or
responsibilities that are required of the Team Member for this job.
Natural Retreats US, LLC is an Equal Opportunity Employer.
Keywords: Natural Retreats, Salt Lake City , General Manager- Kings Crown HOA- AMAZING benefits, Professions , Park City, Utah
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