Business Systems Analyst - Retail Digital Banking

Company: Zions Bank
Location: Salt Lake City
Posted on: March 19, 2023

Job Description:

** Business Systems Analyst - Retail Digital Banking******New Zions Bancorporation is seeking a Business Systems Analyst in Salt Lake City to join our Retail Digital team to help Zions digitally transform its banking and make a real impact in our industry. Customers want to interact with us differently and have very demanding expectations of their bank. FinTechs have also been propelling the industry forward. The successful candidate for this position will be responsible for supporting our new and enhanced digital capabilities that create simple and delightful experiences for our customers. Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that "improving the work is the work" as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk. ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great. Responsibilities * Incident, change, system and project management for various system functions * Troubleshoot websites, applications, and user access issues * Coordinate issue resolution and validation of service restored * Assist in troubleshooting servers, transmissions, and firewall access issues. * Perform application troubleshooting and makes recommendations for improvements and changes. * Configure installed software on all environments, perform fine tuning and application documentation. * Application and infrastructure monitoring, coordinate with enterprise management and business unit on assigning and updating alerts. * 24 X 7 On Call responsibilities for various applications. Qualifications * Working knowledge of business systems and applications, incident and change management, project and systems management * Solid analytical, organizational, trouble shooting and problem solution skills * Effective presentation and technical and non-technical communication skills, both verbal and written * Excellent interpersonal skills with the ability to work with both management and staff employees * Working knowledge of various software programs, including word processing, spreadsheets, Unix, SQL, etc. * Bachelor's in computer science, Information Systems, Business Administration or other related field, required * 2+ years' experience in business analysis, processes, procedures, project management, multiple technologies, frameworks, etc. or other directly related experience A combination of education and experience may meet qualifications. Location: This position is in the Salt Lake Valley, or a hybrid of remote/in office when new technology campus opens summer 2022 or may be remote within continental United States. Salary Range - depends on experience: $55,000 - $85,000 (x21-x22) Zions is full of people just like you who share the same values and work ethic. Our diverse workforce offers endless opportunities to expand your skills and gain valuable experience that will help you advance your career. Let's talk about how we can help one another succeed.

Keywords: Zions Bank, Salt Lake City , Business Systems Analyst - Retail Digital Banking, Professions , Salt Lake City, Utah