In House Ski Technician - Average hourly wage of $25/hour - Ski Pass - 401K

Company: Ski Butlers
Location: Park City
Posted on: September 19, 2023

Job Description:

Seasonal (Seasonal)

Service - Simple - Purposeful - Curious - Give

Ski Butlers is the global leader in ski and snowboard rental delivery, servicing 50+ resorts in North America and Europe.

Headquartered in Park City, UT, Ski Butlers was born in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners, and team members. The mountains, the skiing, the passion-it is who we are. It makes up our identity. We love getting to share that passion with you and helping you explore the mountains.

Ski Butlers prioritizes, above all else, offering exceptional service through a culture of fun, accountability, and teamwork.

That team, passion and culture connect everyone in the company from our CEO to a first-year ski technician. In addition to living our five core values of 1) Service, 2) Simple, 3) Purposeful, 4) Curious and 5) Give, our culture is also about being a part of something bigger. Whether it is helping Ski Butlers achieve our net zero climate initiatives, building lifelong friendships, or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.

Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.

Service - Simple - Purposeful - Curious - Give

Ski Butlers is the global leader in ski and snowboard rental delivery, servicing 50+ resorts in North America and Europe.

Headquartered in Park City, UT, Ski Butlers was born in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners, and team members. The mountains, the skiing, the passion-it is who we are. It makes up our identity. We love getting to share that passion with you and helping you explore the mountains.

Ski Butlers prioritizes, above all else, offering exceptional service through a culture of fun, accountability, and teamwork.

That team, passion and culture connect everyone in the company from our CEO to a first-year ski technician. In addition to living our five core values of 1) Service, 2) Simple, 3) Purposeful, 4) Curious and 5) Give, our culture is also about being a part of something bigger. Whether it is helping Ski Butlers achieve our net zero climate initiatives, building lifelong friendships, or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.

Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.

Our Culture:

We believe in people pursuing their passions in the mountains. That's why our team members work a schedule that allows them to ski / ride any day they want. While working in small teams of passionate skiers / riders, each shop facilitates tons of fun in and outside of work as a team, all while earning more money than working in a typical ski shop. Culture is King at Ski Butlers, which is why we work hard to create a positive and hard working environment for our team members, allowing them to get their work done quickly and efficiently, which translates to more time spent on the mountains.

Ski Technicians' work shifts combine multiple responsibilities, always keeping the job fresh, fun and changing daily. Core responsibilities include interacting with our customers by delivering equipment rentals to their accommodations, offering our support service throughout their stay and picking up equipment after their final day on the mountain. No prior experience is required.

This position is in The Waldorf Astoria located at the Canyons base of Park City Mountain Resort. The Waldorf has a gondola steps away from our shop allowing you to ski 7 days a week! In-house ski technicians work closely with the Waldorf team to provide seamless service for every guest.

The Shifts:

• Full-time Ski Technicians will work 5 shifts per week - Start date is 12/4/23 at latest
  
• Full time is considered a minimum of 32 hours per week.
  
• We are also hiring for part time positions for this role
  
• AM shift 630am-230pm / PM shift 2pm-10pm.
  
• Our schedule allows you to get out skiing/riding any day you want to!
  
  Compensation:
  
  • Full-time Ski Technicians have a base wage of $18/hour, plus tips.
    
  • For the 22/23 season, average wage including credit card tips (excluding cash tips pocketed) was between $22 - $28 per hour.
    
  • All full time Ski Technicians will receive a ski pass on their start date. To receive this pass you must work a minimum of 32 hours a week.
    
  • 401K benefit and match for ALL staff members over 21 years old
    
    Primary Responsibilities
    
    • Deliver ski/snowboard rentals and accessories to our customers' accommodations, focusing on our Key Customer Requirements in order to get the customer excited about their ski trip.
      • On Time: Arrive at the agreed upon time.
        
      • Equipment: The right equipment for each customer in great condition.
        
      • Communication: Set clear expectations around the entire scope of service.
        
      • Provide equipment support to our customers and fellow ski technicians.
        
      • Pickup equipment after our guests last ski/snowboard day.
        
      • Check equipment in and out of the valet, working directly with the hotel front desk team.
        
        Secondary Responsibilities
        
        • Staging orders for future deliveries.
          
        • Basic ski tuning, waxing and general maintenance of our equipment.
          
        • Organization and cleanliness of the shop.
          
        • Answering and making calls to our guests.
          
        • Building relationships with the hotel team.
          Associated topics: cleaning, elevator, facilities, groundskeeper, housekeeping, hvac, operation, operator, security officer, staff

Keywords: Ski Butlers, Salt Lake City , In House Ski Technician - Average hourly wage of $25/hour - Ski Pass - 401K, Professions , Park City, Utah