Director, Site Reliability Engineering

Company: Fidelity Investments
Location: Salt Lake City
Posted on: November 17, 2023

Job Description:

Job Description:

Looking for an individual who deeply cares about end-to-end resiliency and performance of customer transactions that are critical to Fidelity's competitiveness and reputation. This expert engineer will work closely with developers and architects across the firm influencing development of reliable products, standardization of common solutions and patterns, and adoption of resiliency and dependability principles.

The individual will be a strategic thinker with keen eye for details, a problem finder and solver who is dedicated to engineering excellence, a driver of new paradigms, a leader encouraging new ideas and friendships, a change agent who makes tradeoffs, and a data-driven decision-maker with a flexible mentality. They will transcend organizational boundaries wearing customer's hat and provide well-rounded perspective to application teams.

The Expertise You Have and The Skills You Bring

Bachelor's degree or higher in a technology related field (e.g. Engineering, Computer Science, or Data Science) required, Master's degree a plus

10+ years of hands-on experience in crafting, developing, and supporting critically important solutions in multiple technology platforms, frameworks, and languages.

Hands-on experience with Development in Public Cloud environments, preferably AWS and Azure. Certifications a plus.

Hands-on experience with container orchestration, preferably with Kubernetes

Experience operating and implementing distributed & highly concurrent service-based architectures, including microservices, containerized services, and/or serverless architectures

Subject matter expertise in products that operate at boundaries of disparate technology platforms.

Proven experience in developing transaction paths that span across cloud and on-prem.

Demonstrated and extensive knowledge of APIs, microservice architecture, gateways, and routers.

Believes in and practices personal influence over positional influence.

Bridges the gap between lofty architecture ideas and development of feasible solutions.

Facilitates discussions among component owners to improve end-to-end understanding of transaction paths.

Provides consulting to architects and developers on common patterns and tactical, reusable solutions.

Influences adoption of stability principles by presenting facts and data.

Drives operational readiness discussions and reviews of new solutions and products.

Develops frameworks for self-assessment of applications on various stability and dependability pillars.

Challenges long and widely held assumptions without disregarding historical rationale.

Selectively preserves and shares collective memory and successes of past.

Mentality of continuous learning and experimentation. Instinctive urge to improve current state by finding problems and recommending feasible solutions.

The Value You Deliver

Brings holistic and customer-centric perspectives during new development or re-architecture of products spanning across organizations.

Develops knowledge hubs such as E2E topology diagrams that improve the efficiency of development and operations teams.

Drives adoption of industry and Fidelity SRE practices across diverse applications and platforms.

Can generate high value insights from Observability, Performance and other SRE data tied to applications involved in high-severity complex incidents.

Certifications:

Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We welcome those with experience in jobs such as Software Developer, Computer Technician, and Computer User Support Specialist and others in the Computers and Technology to apply.

Keywords: Fidelity Investments, Salt Lake City , Director, Site Reliability Engineering, Professions , Salt Lake City, Utah