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Member Services Representative

Company: Experis
Location: Salt Lake City
Posted on: October 18, 2020

Job Description:

Experis is seeking a Member Services Representative / Secretary on behalf of a client in SLC, UT This will be a full time position with excellent benefits. The primary responsibility to serve as liaison for members and provide member support. May also serve as the initial contact person to receive phone calls, emails, and other member communications. Provide information and assistance to members in a positive, professional, customer-oriented manner. JOB DUTIES AND RESPONSIBILITIES 1. Work closely with Member Services Manager to analyze and distribute work assignments as necessary and to perform work assignments as directed 2. Manage, update, and create new Motor Vehicle Records in a proprietary system used for tracking Motor Vehicle Records for public agencies 3. Assist and direct members on the correct use and functionality of proprietary insurance policy administration system. 4. Provide clerical / administrative support to Member Services Manager as needed 5. Other duties as assigned EDUCATION / TECHNICAL SKILLS High School diploma - Bachelor's degree preferred. Prefer prior experience in insurance Has or willing to obtain insurance-related certifications and designations Proficient in Excel, Word, Pages, Keynote, and other business applications COMPETENCIES Thoroughness / Detail oriented Strong verbal and written communication skills Initiative Decision making within assigned parameters or areas of responsibility Discretion Ethical Conduct Organizational Skills Personal Effectiveness / Credibility Problem Solving / Analysis Work well with others and in a team environment Strong service-oriented attitude ManpowerGroup is an Equal Opportunity Employer (EOE/AA)

Keywords: Experis, Salt Lake City , Member Services Representative, Sales , Salt Lake City, Utah

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