SaltLakeCityRecruiter Since 2001
the smart solution for Salt Lake City jobs

Member Services Agent

Company: GoHealth
Location: Lindon
Posted on: January 15, 2021

Job Description:

Job DescriptionGoHealth new Telecare Member Services team provides support and services to clients who have purchased and enrolled in Medicare plans with GoHealth. As a Member Services agent, you will provide an outstanding experience for new clients as they adjust to their new health insurance plan and supporting our existing members as questions or issues about their plan may arise. Come join a team with a culture centered around building lasting relationships with GoHealth's members! You will report to a Member Services Team Manager. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application. Responsibilities * Engage with existing members, delivering high-quality customer service and helping them navigate their new health insurance plan * Be the expert on multiple insurance healthcare plans and benefits * Educate members on how to use their insurance plan benefits * Investigate and resolve members issues and escalate in certain cases * Sell or cross-sell additional services to meet member needs * Collaborate on special projects to expanding current services provided and bring additional value to members * Work simultaneously with multiple systems and databases * Be a brand ambassador for GoHealth TeleCare team and ensure members sanctification Skills and Experience * 1+ years experience with Excel (can maintain complex spreadsheets) and PowerPoint * 2+ years of providing customer service and solving customer inquiries and requests * 1+ years of previous sales experience or member services experience * Provide availability with flexible schedule * 1+ years' experience in sales, retention, or member services setting Benefits and Perks * Performance-based incentives * Paid time off * 401k program with company match * Employee Stock Purchasing Plan * Medical, dental, vision, and life insurance benefits * Professional growth opportunities * Generous employee referral bonuses * Employee interest clubs * Charitable events * Monthly event calendars, newsletters and wellness activities * Birthday celebration recognition * Work From Home Stipend * GoHealth is an Equal Opportunity Employer Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities' and the CDC Company Description GoHealth has an ambitious mission: To improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we'll never stop investing in you and your career.

Keywords: GoHealth, Salt Lake City , Member Services Agent, Sales , Lindon, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Commission Insurance Sales Agent
Description: Job Description Grow your career without limits. Are you a self-starter Become a commission-only
Company: Allstate
Location: Salt Lake City
Posted on: 01/27/2021

Insurance Sales Representative - Work from Home
Description: Job Description Grow your career without limits. Are you a self-starter Become a commission-only
Company: Allstate
Location: Provo
Posted on: 01/27/2021

Inside Sales Professional
Description: Job DescriptionJob Description Inside Sales Professional Vivint is the 1 Home Automation Security Company in North America.. Our Inside Sales team continues to grow. We are looking for high potential (more...)
Company: Vivint.SmartHome
Location: Provo
Posted on: 01/27/2021


Sales Representative - No Experience Needed
Description: Sales Representative - Rural Markets If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right (more...)
Company: Platinum Supplemental Insurance
Location: Midvale
Posted on: 01/27/2021

Lincoln Heritage Life Insurance Company: Insurance Agent
Description: Job descriptioninsurance
Company: Lincoln Heritage Life Insurance Company
Location: Salt Lake City
Posted on: 01/27/2021

Sales Development Representative
Description: 1build YC S20 is looking for energetic driven Sales Development Reps to join our rapidly growing team. We value diversity and welcome applicants of all backgrounds. You will be responsible
Company: 1build (YC W20)
Location: Salt Lake City
Posted on: 01/27/2021

Inside Sales Representative
Description: Job DescriptionAs a GoHealth Insurance Sales Representative you will assist
Company: GoHealth
Location: Lindon
Posted on: 01/27/2021

Allstate: Commission Insurance Sales Associate - Work From Home
Description: Job DescriptionGrow your
Company: Allstate
Location: Provo
Posted on: 01/27/2021

Inside Sales Representative - Angie's List (UT)
Description: Job Description For over two decades, Angie-- -s List has provided trusted
Company: Angie/'s List
Location: Rush Valley
Posted on: 01/27/2021

Member Service Representative (Teller)
Description: Job DescriptionPlease reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, (more...)
Company: Mountain America Credit Union
Location: Salt Lake City
Posted on: 01/27/2021

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds