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Customer Service Representative ($15-16hrly)

Company: Aerotek
Location: Midvale
Posted on: May 6, 2021

Job Description:

**Description:**Successful candidate will take incoming calls from recent patients to reconcile their billing statements. They will respond via calls and emails, and will mail out letters to the customer. They will be responsible to answer all inquiries regarding their accounts, including but not limited to, account balances, outstanding balances, late fees, payoff schedules, changes of insurance, and disputes on the account. Makes and receives inbound/outbound phone calls to initiate arrangements for patients to pay their portion of the account. Respond to patient billing inquiries. Negotiate payments and payment plans with patients. Submit credit card payments. Escalate high complexity billing issues for resolution to a senior associate or supervisor. Meets or exceeds daily production requirements. Adhere to all applicable disclosure and collections rules and regulations.**Additional Skills & Qualifications:** High School diploma or equivalent. 2 years customer service experience. Excellent customer service skills exhibiting good oral and written communication skills. Moderate computer skills (internet, email, MS Office)**#SLCCSR****About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Salt Lake City , Customer Service Representative ($15-16hrly), Sales , Midvale, Utah

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