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Senior Solutions Associate-support pre/post sales-REMOTE

Company: CyberCoders
Location: Salt Lake City
Posted on: November 22, 2021

Job Description:

If you are a Senior Solutions Consultant - FULL TIME POSITION with experience, please read on!

We are looking for a Senior Solutions Consultant - FULL TIME ROLE to join our team. This position is now and can remain a REMOTE position. We are a small software technology company in the Human Resources space. Your role will be to work closely with our CEO and sales team on all customer facing pre and post sales support.

You would work directly with new customers to understand their requirements and work with the development team through implementation. Post implementation you are the "go to" person solving customer issues and helping to create a wonderful customer experience!

The Senior Solutions Consultant will work alongside the Project Manager. Main tasks will include performing detailed requirements analysis, documenting processes, communicating user requirements to the development team, and performing functional testing/analysis of software. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

What You Will Be Doing

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement
  • Assisting in designing, configuring, testing, implementing, and supporting solutions
  • Conducting meetings and presentations to share ideas and findings
  • Performing requirements analysis and ensuring solutions meet business needs
  • Documenting and communicating the results of your efforts
  • Effectively communicating with cross-functional team members and management
  • Working closely with clients, technicians, and managerial staff
  • Coordinating user acceptance testing
  • Prioritizing initiatives based on business needs and requirements
  • Serving as a liaison between stakeholders and users
  • Support for all customer environments including development and production
    What You Need for this Position
    • Bachelors degree in business, IT or a related field is preferred
    • 5+ years experience in a related field
    • Experience working for a technology company supporting customers is highly preferred
    • Experience with business analysis
    • Experience with Workforce management, Kronos or ADP highly preferred
    • Exceptional analytical and conceptual thinking skills
    • The ability to influence stakeholders and work closely with them to determine acceptable solutions
    • Advanced technical skill
    • Excellent documentation skills
    • Fundamental analytical and conceptual thinking skills
    • Experience creating detailed reports and giving presentations
    • Excellent planning, organizational, and time management skills
    • A history of supporting successful projects
      What's In It for You

      We offer a nice package and the opportunity to be REMOTE. We would love someone who is drivable in some way for a meeting here or there.

      So, if you are a Senior Solutions Consultant with experience, please apply today!

      Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Rhona Kannon

      Email Your Resume In Word To

      Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

      Rhona.Kannon@CyberCoders.com
      • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : RK3-1654536 -- in the email subject line for your application to be considered.***
        Rhona Kannon - Principal Director - CyberCoders

        Applicants must be authorized to work in the U.S.

        CyberCoders, Inc is proud to be an Equal Opportunity Employer

        All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

        Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Salt Lake City , Senior Solutions Associate-support pre/post sales-REMOTE, Sales , Salt Lake City, Utah

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