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Sales Supervisor

Company: 24 Seven Talent
Location: Salt Lake City
Posted on: November 22, 2021

Job Description:

Our client is looking for a Sales Supervisor for a growing fitness brand, to lead one of their partnership locations in City Creek Center! In this role, you will be responsible for driving sales and leading the experience at the location. You'll be working closely with your Regional Manager in an effort to provide an exceptional customer experience. You will represent the brand and be the single point of contact for your location. If you're passionate about helping people be their strongest, have a high bar for customer experience, and love to solve challenging problems, this is the place for you.

What you will do:
Develop a deep knowledge and understanding of product and brand image
Possess an entrepreneurial spirit and continuously innovate to achieve desired results
Lead and support all activities to meet the partnership location's business goals. Accountable for all aspects of the store (scheduling, operating budget, store maintenance, sales goals, merchandising and stocking)
Develop exceptional customer relationships and promote a sales culture to build productivity
Provide a personalized demo experience and work to discover customers' individual needs to meet their health and wellness goals.
Facilitate customer relationships through discovery, purchase, product training and in-home installation
Utilize sales tools to follow-up with in-store leads and drive business, and move customers through the sales process. Accountable for customer lead follow up
Establish store presence in the community by fostering positive relationships with clients and other retailers
Assist in implementing grassroots marketing initiatives to grow the brand & influence the market
Responsible for ensuring the store meets company guidelines in operating, opening and closing procedures
Where Standard Operating Procedures do not exist, partner with the corporate retail team to develop policies and procedures
Develop a deep knowledge and understanding of brands product, technology and brand image
Lead demonstrations, calibrations and workouts with both scheduled and walk-in guests
Lead conversations to figure out each individual guests specific needs/fitness goals and educate them on how brand can support their unique fitness journey
Deliver on and exceed sales goals
Maximize sales through exceptional customer relationships and impactful in-store service
Maintain guest information, preferences and feedback using established sales systems (Salesforce)
Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
Maintains an organized and clean sales floor area with an attention to detail
Perform opening and closing procedures
Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Who You Are
2+ years sales experience in retail, fitness, service or hospitality industries.
Ability to deliver great customer experiences that build loyalty and deliver measurable sales results
Strong verbal communication skills. You're invigorated by interaction with customers, whether groups or individuals. You are approachable, a good listener, and an enthusiastic brand representative
Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies. Strong problem solving skills
Excellent written communication skills. You're organized, and you follow through on next steps
Flexibility to work a standard retail schedule, including evenings, weekends and holidays
Proficiency with Apple Products, Google Suite, and Salesforce a plus

MUST be available Weds-Sun, 1 weekend off a month

Keywords: 24 Seven Talent, Salt Lake City , Sales Supervisor, Sales , Salt Lake City, Utah

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