Company: Zermatt Resort
Posted on: January 15, 2022
There is the "What" we do, the "How" we do it, but more
importantly, there is the "Why" we do it. Do you know your "WHY"?
Apply today to join Zermatt Utah & be a part of a team that is
making a difference!Are you detail-oriented & great at working with
people? Do you have strong customer service skills? Are you seeking
a new career opportunity? If so, Zermatt Utah may have just the
career opportunity for you! We are seeking friendly and
detail-oriented individual to fill full-time Reservations Agent
positions.Located in Midway, Utah, just minutes from Park City,
Zermatt Utah offers over 300 beautiful guest rooms and several
state-of-the-art amenities such as an expansive Conference Center,
Bakery (recently awarded Best of State), restaurants, Spa &
Wellness Center, and more. The qualified Reservations Agent will
assist with managing & booking reservations for group, corporate,
tour, leisure, social & transient guests. Essential functions of
this position include, but are not limited to, the following:
- Answering department telephones & assisting callers with
lodging reservations; will handle various types of reservations,
both groups, leisure, etc.
- Processing online bookings & updating reservation status in the
- Posting and tracking advance deposits.
- Processing and reviewing daily reports.
- Communicating information regarding guests and groups to Front
Office team, Reservations Manager, Conference Services and
- Performing general office duties including typing, data entry
- Performing other duties as assigned by the Reservations Manager
or the Director of Guest Services.This position requires a minimum
formal education of a high school diploma, GED, or equivalent. Some
hospitality/reservations experience is preferred but not required.
Previous experience with Microsoft Office software is required;
experience working with Opera hospitality software is preferred but
not required. Must have strong written & verbal communication
skills and guest service skills, as well as problem-solving
ability. Must have a flexible schedule & the ability to work
evenings, holidays, & weekends (including Sundays), if needed. Must
be able to sit, talk on the phone & operate a computer for extended
periods of time.If you have these qualifications and are looking
for a career in hospitality, we want to hear from you! Midway
Properties Group, LLC (dba Zermatt Utah Resort & Spa) is an Equal
Opportunity Employer. We are committed to creating an environment
that encourages diversity. All qualified applicants will be
considered for employment without regard to race, color, religion,
gender, gender identity or expression, sexual orientation, national
origin, genetics, disability, age, veteran status, or any legally
recognized protected basis under federal, state, or local law.We
Keywords: Zermatt Resort, Salt Lake City , Reservations Agent, Sales , Midway, Utah
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