Customer Support Agent IV
Company: HID Global Corporation
Location: Salt Lake City
Posted on: January 27, 2023
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Job Description:
An Amazing Career Opportunity fora Customer Support Agent IV!!
Location: Salt Lake City
Job ID: 16881
Do you have superior communication skills and a proven record of
providing excellent customer service? Are you great at mediating
customer concerns? Do you want to work somewhere where your voice
is heard? Do you want to work somewhere where your customer service
and technical skills gets to shine? If so, we want to hear from
you!
Who are we?
HID Global powers the trusted identities of the world's people,
places, and things, allowing people to transact safely, work
productively and travel freely.
We are a high-tech software company headquartered in Austin, TX,
with over 4,000 worldwide employees.Check us out here:and
IdenTrust's Business Operations Department:
IdenTrust, part of HID Global, is a public key certificate
authority that provides digital certificates to financial
institutions, healthcare providers, government agencies and
enterprises. The software development team is responsible for
developing new applications, enhancing existing applications,
solving problems, and resolving defects. The team is based in Salt
Lake City.
As our Customer Support Agent IV, you'll support IdenTrust and
HID's successby:
Primary advanced support contact for end-user troubleshooting.
What we will love about your background:
YourExperienceand Education include:
Who you are as a Team Member:
Exceptional communication skills, both written and verbal.
Willingness to 'roll upsleeves'and dive deep into tactical work
when necessary.
Good interpersonal skills, willingness to learn and continue to
grow professionally.
Strong team player and ability to work well with others.
You welcome opportunities to incorporate diversity into your work,
including valuing different backgrounds, experiences and opinions.
You also embrace creating and nurturing a culture of diversity,
inclusion, and belonging.
Work Requirements:
Must be a U.S. citizen.
Must be legally eligible to work in the United States.
Compliance to all relevant HID Global policies and procedures
related to Quality, Security, Safety, Business Continuity, and
Environmental systems.
As a Trusted Role, the candidate must agree to, and successfully
pass a comprehensive background check to include:
Financial review (credit worthiness).
Civil review (public records, judgments, liens, etc.).
Criminal background check.
Drug screening.
Why apply?
Empowerment: You'll work as part of a global team in a flexiblework
environment, learning and enhancing your expertise.
Innovation: You embrace challenges and want to drive ambitious
change.
Integrity: You are results-orientated, reliable, and
straightforward and value being treated accordingly.
This opportunity may be open to flexible working arrangements.
HID is an Equal Opportunity/Affirmative Action Employer -
Minority/Female/Disability/Veteran/Gender I
Keywords: HID Global Corporation, Salt Lake City , Customer Support Agent IV, Sales , Salt Lake City, Utah
Click
here to apply!
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