Sales Associate II
Company: Tapestry, Inc.
Location: Park City
Posted on: May 26, 2023
Coach is a global fashion house founded in New York in 1941.
Inspired by the vision of Creative Director Stuart Vevers and the
inclusive and courageous spirit of our hometown, we make beautiful
things, crafted to last-for you to be yourself in.Coach is part of
the Tapestry portfolio - a global house of brands committed to
stretching what's possible.A member of the Tapestry family, we are
part of a global house of brands that has unwavering optimism and
is committed to being innovative and wholly inclusive. Visitpage to
learn more about Tapestry's commitment to equity, inclusion, and
diversity.Coach was founded in 1941 as a family-run workshop, and
today is a leading New York design house of modern luxury
accessories and lifestyle collections. We attribute the prominence
of the Coach brand to the unique combination of our original
American attitude and design, our heritage of fine leather goods
and custom fabrics, our superior product quality, and our
commitment to the customer experience.
At Coach, we bring together strong, collaborative people in a
culture of mutual respect, support, accountability, and passion for
the brand and product. Our goal is to offer an inspirational and
modern workplace that allows for exceptional talent to thrive.
- Delivers renowned and authentic
service that creates a Modern Luxury customer experienceDevelops
product knowledge skills and remains aware of current collections
that are in-store and on-line; cascades and trains information to
the broader team
- Achieves and exceeds goals through sales strategies,
clienteling, sourcing new customers and maintaining and building
productive long-term relationships with existing customersSupports
an environment of teamwork, trust and collaboration with peers,
customers and supervisors
- Builds credibility and trust as a personal stylists and fashion
expert by staying current with market competition, industry,
fashion trends and customer shopping behaviors; shares with
customers as appropriateQualifications
1-3 year of previous selling
experience in a luxury retail service environment preferred.
Possesses current knowledge of fashion trends and competition in
the marketplaceHigh school diploma or equivalent; college degree
preferredKnowledge of cash register systems, basic computer skills
(including the ability to use iPad/laptop, Mobile POS and
Internet)Ability to communicate effectively with customers and team
(both oral and written), maneuver sales floor and meet moderate
stockroom lifting and store climbing requirementsAbility to work a
flexible schedule to meet the needs of the business, including
nights, weekends and holidays.Our Competencies for All Employees
- Courage: Doesn't hold back anything that needs to be said;
provides current, direct, complete, and "actionable" positive and
corrective feedback to others; lets people know where they stand;
faces up to people problems on any person or situation (not
including direct reports) quickly and directly; is not afraid to
take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily
makes connections among previously unrelated notions; tends to be
seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and
requirements of internal and external customers; gets first-hand
customer information and uses it for improvements in products and
services; acts with customers in mind; establishes and maintains
effective relationships with customers and gains their trust and
- Dealing with Ambiguity: Can effectively cope with change; can
shift gears comfortably; can decide and act without having the
total picture; isn't upset when things are up in the air; doesn't
have to finish things before moving on; can comfortably handle risk
- Drive for Results: Can be counted on to exceed goals
successfully; is constantly and consistently one of the top
performers; very bottom-line oriented; steadfastly pushes self and
others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up,
down, and sideways, inside and outside the organization; builds
appropriate rapport; builds constructive and effective
relationships; uses diplomacy and tact; can diffuse even
high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a
relentless and versatile learner; open to change; analyzes both
successes and failures for clues to improvement; experiments and
will try anything to find solutions; enjoys the challenge of
unfamiliar tasks; quickly grasps the essence and the underlying
structure of anything.Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future
consequences and trends accurately; has broad knowledge and
perspective; is future oriented; can articulately paint credible
pictures and visions of possibilities and likelihoods; can create
competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others:Provides challenging and
stretching tasks and assignments; holds frequent development
discussions; is aware of each person's career goals; constructs
compelling development plans and executes them; pushes people to
accept developmental moves; will take on those who need help and
further development; cooperates with the developmental system in
the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed;
creates strong moraleand spirit in theirteam; shares wins and
successes; fosters open dialogue; lets people finish and be
responsible for their work; defines success in terms of the whole
team; creates a feeling of belonging in the team.Coach is an equal
opportunity and affirmative action employer and we pride ourselves
on hiring and developing the best people. All employment decisions
(including recruitment, hiring, promotion, compensation, transfer,
training, discipline and termination) are based on the applicant's
or employee's qualifications as they relate to the requirements of
the position under consideration. These decisions are made without
regard to age, sex, sexual orientation, gender identity, genetic
characteristics, race, color, creed, religion, ethnicity, national
origin, alienage, citizenship, disability, marital status, military
status, pregnancy, or any other legally-recognized protected basis
prohibited by applicable law. Visit Coach at www.coach.com.
Keywords: Tapestry, Inc., Salt Lake City , Sales Associate II, Sales , Park City, Utah
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