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Customer Service Representative

Company: iStaff Pros
Location: Draper
Posted on: July 13, 2018

Job Description:

Job DescriptionLooking for a bright and friendly customer service representative! We need someone who will help take care of our most valuable asset, our customers.Most daily tasks will focus on clerical work and helping out our customers. Answering phones, filing, transferring calls to appropriate staff, faxing and updating records are the essential functions of this position. We are hoping to find someone looking to learn a new field with a confident phone voice.Qualifications and Skills

  • Ability to effectively communicate both verbally and in writing.
  • Excellent grammar and proofreading skills are essential.
  • Help us maintain a positive work atmosphere by acting and communicating in a manner that instills good working relationships with customers, clients, co-workers and management.
  • 1 year experience multitasking in a Windows operating system computer environment
  • Agency software will be trained to proficiency.
  • Ability to work in a fast-paced and changing environment
  • Time management is essential to ensure that tasks are completed to meet or exceed deadlines.
  • Ability to be empathetic, positive and upbeat in written and verbal communications
  • Preference for candidates with experience using multi-line phone systems.EducationRequirements:High School diploma or equivalent.Benefits:
    • This is a full time job working Monday through Friday, 8am to 5pm.
    • Bonuses
    • Paid product training
    • Continuing education
    • Career advancement opportunities
    • Employee rewards and discounts
    • Holidays and Paid Time OffCompany DescriptionAt iStaff Pros, our mission is to assist Insurance Agents to grow their business and be successful! We are a veteran owned business, with over 15 years of staffing experience.iStaff Pros is a direct-placement employment agency that is specific to the insurance industry, but we are branching out into all markets of the workforce. We have an in-depth vetting process for candidates which includes prequalifying, in-person or video interviews, and reference checks.We have employment opportunities across the country!

      Keywords: iStaff Pros, Salt Lake City, Customer Service Representative, Sales, Draper, Utah

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