Supply Chain Specialist

Company: Tech Air
Location: Salt Lake City
Posted on: June 25, 2022

Job Description:

Navigate your career @ Airgas

Enrich your experience with a new step in your professional journey! Airgas encourages internal mobility. Developing yourself into new roles within our organization is key to our Talent Management strategy. We believe in you and the value you bring to our company.

Position Title: Sales Specialist -Supply Chain Solutions / OUTLOOK Services

* Salt Lake City, UT
* Regular travel is required for this position

How will you CONTRIBUTE and GROW?

OUTLOOK Services Description

OUTLOOK is a fee based integrated supply chain management service for industrial and specialty gas products, welding hard-goods and safety supplies which could include on-site personnel.

The goals of the OUTLOOK program are lower cost of ownership, improved service and deliveries, improved site safety, improved quality, innovation and a reduction in the engagement process.

In conjunction with these duties this Specialist - OUTLOOK Services will be responsible for regional VMI accounts including set up, effectiveness, inventory status management and new account approval.

In particular, you will have responsibility for:

Working closely with the National OUTLOOK Team, the Regional OUTLOOK Specialist is responsible for executing the OUTLOOK Services marketing strategy into deliverable products for customers.

Based on a thorough understanding of customer requirements, the Regional OUTLOOK Specialist defines customer specific service work scopes based on contractual obligations, and manages the OUTLOOK Transition Process for new accounts.

A key part of the process involves meeting with customers, operations, sales, engineering, MIS, and other support organizations to shepherd development and communicate the merits and features of the program.

The incumbent is responsible for the ongoing management of current OUTLOOK Service accounts to ensure the established service model satisfies the work scope and service related contractual obligations.

This will be done by monitoring ongoing customer satisfaction through the use of customer management review meetings, customer surveys, cost savings documentation, and customer specific key performance indicators (KPI's) and associated reports as well as other management tools.

The incumbent will work with regional sales, operations, IS and Admin. management to develop and implement enhancements to the existing service offerings, which will increase sales, improve profitability, and reduce operational costs. The incumbent will also support the implementation of various marketing initiatives to achieve Regional Company profit, growth, operational efficiency, and sales objectives.

Sales Related

Working with the National OUTLOOK Team, provide sales support to Regional Company sales associates in their efforts to market OUTLOOK Supply Chain Management Programs, which include VMI offerings, EZ-TRAC, AcuVend and other value added service programs.

Assist sales associates in identifying new potential OUTLOOK prospects; develop and implement strategies to acquire as well as solidify and enhance existing OUTLOOK client relationships, to include renewals.

Assist with the following type of program support: Pre-qualification criteria, sales presentation, proposal preparation, cost model analysis, risk assumption recommendations, work scope agreements, contracts, commercial guidelines and recommendations.

Recommend pricing of OUTLOOK Service offerings to Regional Companies based on P&L evaluation of service models and the value delivered to the client.

Install vending and scanning equipment, train end users and internal Airgas associates on operation and troubleshooting of equipment, service and repair equipment, provide onsite and remote support to associates and customers

Assist OUTLOOK National Service Managers in the development of Site Specific OUTLOOK Service Programs which may include inventory management tools such as EZ-TRAC, to include:

Feasibility Studies and Preliminary Proposals.

Detailed Site Audits and Matrix development.

Work Scope Definitions.

Cost Savings evaluations.

Transition Game Plan development and implementation.

Act as liaison between the regional company and the Airgas National OUTLOOK team.

Service Manager Related

Supervise dedicated OUTLOOK Technicians, and support part time Service and VMI Technicians in the execution of their assigned work scope requirements.

Provide or arrange for program specific training to new OUTLOOK team members, to include technician responsibilities and the use of tools such as EZ-TRAC.

Support/Mentor Regional OUTLOOK team members in the preparation of cost savings documentation, services/product performance KPI reports, identify variances, and develop appropriate corrective actions.

Manage the OUTLOOK Services Transition Process for new accounts.

Support the on-going execution of existing service models by maintaining up to date site specific work scopes and operational guidelines and performing monthly administrative functions which can not be performed elsewhere in the organization.

Work with assigned account managers to review product sales, service, cost, and budget results. Reports findings and provides on-going performance feedback and improvement objectives to the OUTLOOK team members.

VMI Related

Work with the account managers, sales managers and AVPs to evaluate all existing VMIs for effectiveness and value.

Approve and facilitate any new VMI prospects.

Work directly with the branches to ensure effective billing and inventory control of all VMI accounts.

Are you a MATCH?

* Excellent product knowledge of gases and end user processes required.
* Bachelor's degree (B.A. or B.S.) from a four-year college or university and/or 5 years of related experience and/or training; or equivalent combination of education and experience preferred.
* Knowledge of barcode tracking systems, methodologies and related equipment.
* Solid time management and organizational skills.
* Broad product knowledge of Airgas product mix.
* Broad operational knowledge of Airgas processes.
* Broad knowledge of our customer's Supply Chain.
* Broad knowledge of Supply Chain Management and VMI activities.
* Solid communication and presentation skills.
* Understanding of basic financial concepts.
* Project Management experience preferred.
* Team player with the ability to manage by influence.
* Collaboration and delegation skills.
* Some overnight travel required.
* Must have a valid drivers license.

Your differences enhance our performance

At Airgas, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability

Keywords: Tech Air, Salt Lake City , Supply Chain Specialist, Professions , Salt Lake City, Utah