Supply Chain Specialist
Company: Tech Air
Location: Salt Lake City
Posted on: June 25, 2022
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Job Description:
Navigate your career @ Airgas
Enrich your experience with a new step in your professional
journey! Airgas encourages internal mobility. Developing yourself
into new roles within our organization is key to our Talent
Management strategy. We believe in you and the value you bring to
our company.
Position Title: Sales Specialist -Supply Chain Solutions / OUTLOOK
Services
* Salt Lake City, UT
* Regular travel is required for this position
How will you CONTRIBUTE and GROW?
OUTLOOK Services Description
OUTLOOK is a fee based integrated supply chain management service
for industrial and specialty gas products, welding hard-goods and
safety supplies which could include on-site personnel.
The goals of the OUTLOOK program are lower cost of ownership,
improved service and deliveries, improved site safety, improved
quality, innovation and a reduction in the engagement process.
In conjunction with these duties this Specialist - OUTLOOK Services
will be responsible for regional VMI accounts including set up,
effectiveness, inventory status management and new account
approval.
In particular, you will have responsibility for:
Working closely with the National OUTLOOK Team, the Regional
OUTLOOK Specialist is responsible for executing the OUTLOOK
Services marketing strategy into deliverable products for
customers.
Based on a thorough understanding of customer requirements, the
Regional OUTLOOK Specialist defines customer specific service work
scopes based on contractual obligations, and manages the OUTLOOK
Transition Process for new accounts.
A key part of the process involves meeting with customers,
operations, sales, engineering, MIS, and other support
organizations to shepherd development and communicate the merits
and features of the program.
The incumbent is responsible for the ongoing management of current
OUTLOOK Service accounts to ensure the established service model
satisfies the work scope and service related contractual
obligations.
This will be done by monitoring ongoing customer satisfaction
through the use of customer management review meetings, customer
surveys, cost savings documentation, and customer specific key
performance indicators (KPI's) and associated reports as well as
other management tools.
The incumbent will work with regional sales, operations, IS and
Admin. management to develop and implement enhancements to the
existing service offerings, which will increase sales, improve
profitability, and reduce operational costs. The incumbent will
also support the implementation of various marketing initiatives to
achieve Regional Company profit, growth, operational efficiency,
and sales objectives.
Sales Related
Working with the National OUTLOOK Team, provide sales support to
Regional Company sales associates in their efforts to market
OUTLOOK Supply Chain Management Programs, which include VMI
offerings, EZ-TRAC, AcuVend and other value added service
programs.
Assist sales associates in identifying new potential OUTLOOK
prospects; develop and implement strategies to acquire as well as
solidify and enhance existing OUTLOOK client relationships, to
include renewals.
Assist with the following type of program support:
Pre-qualification criteria, sales presentation, proposal
preparation, cost model analysis, risk assumption recommendations,
work scope agreements, contracts, commercial guidelines and
recommendations.
Recommend pricing of OUTLOOK Service offerings to Regional
Companies based on P&L evaluation of service models and the
value delivered to the client.
Install vending and scanning equipment, train end users and
internal Airgas associates on operation and troubleshooting of
equipment, service and repair equipment, provide onsite and remote
support to associates and customers
Assist OUTLOOK National Service Managers in the development of Site
Specific OUTLOOK Service Programs which may include inventory
management tools such as EZ-TRAC, to include:
Feasibility Studies and Preliminary Proposals.
Detailed Site Audits and Matrix development.
Work Scope Definitions.
Cost Savings evaluations.
Transition Game Plan development and implementation.
Act as liaison between the regional company and the Airgas National
OUTLOOK team.
Service Manager Related
Supervise dedicated OUTLOOK Technicians, and support part time
Service and VMI Technicians in the execution of their assigned work
scope requirements.
Provide or arrange for program specific training to new OUTLOOK
team members, to include technician responsibilities and the use of
tools such as EZ-TRAC.
Support/Mentor Regional OUTLOOK team members in the preparation of
cost savings documentation, services/product performance KPI
reports, identify variances, and develop appropriate corrective
actions.
Manage the OUTLOOK Services Transition Process for new
accounts.
Support the on-going execution of existing service models by
maintaining up to date site specific work scopes and operational
guidelines and performing monthly administrative functions which
can not be performed elsewhere in the organization.
Work with assigned account managers to review product sales,
service, cost, and budget results. Reports findings and provides
on-going performance feedback and improvement objectives to the
OUTLOOK team members.
VMI Related
Work with the account managers, sales managers and AVPs to evaluate
all existing VMIs for effectiveness and value.
Approve and facilitate any new VMI prospects.
Work directly with the branches to ensure effective billing and
inventory control of all VMI accounts.
Are you a MATCH?
* Excellent product knowledge of gases and end user processes
required.
* Bachelor's degree (B.A. or B.S.) from a four-year college or
university and/or 5 years of related experience and/or training; or
equivalent combination of education and experience preferred.
* Knowledge of barcode tracking systems, methodologies and related
equipment.
* Solid time management and organizational skills.
* Broad product knowledge of Airgas product mix.
* Broad operational knowledge of Airgas processes.
* Broad knowledge of our customer's Supply Chain.
* Broad knowledge of Supply Chain Management and VMI
activities.
* Solid communication and presentation skills.
* Understanding of basic financial concepts.
* Project Management experience preferred.
* Team player with the ability to manage by influence.
* Collaboration and delegation skills.
* Some overnight travel required.
* Must have a valid drivers license.
Your differences enhance our performance
At Airgas, we are committed to build a diverse and inclusive
workplace that embraces the diversity of our employees, our
customers, patients, community stakeholders and cultures across the
world.
We welcome and consider applications from all qualified applicants,
regardless of their race, gender, sexual orientation, religion,
disability or any other protected characteristic. We strongly
believe a diverse organization opens up opportunities for people to
express their talent, both individually and collectively and it
helps foster our ability to innovate by living our fundamentals,
acting for our success and creating an engaging environment in a
changing world.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment
without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status,
or disability
Keywords: Tech Air, Salt Lake City , Supply Chain Specialist, Professions , Salt Lake City, Utah
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